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About the Role
The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Responsibilities
- Presents a friendly, professional greeting to customers.
- Identifies, confirms, and offers resolution to customer concerns.
- Serves as the communicator between customer and technician.
- Ensures customer needs are understood by the technician.
- Ensures needed and recommended service/repairs are understood by the customer.
Requirements
- High school graduate or equivalent.
- Must be 18 years or older.
- Must be able to type efficiently to enter repair orders.
- Basic computer skills.
- Basic cost calculation skills.
- Must be able to work in a drug-free workplace.
Skills
- Communication skills
- Time management
- Typing efficiency
- Basic computer skills
- Cost calculation skills
Location
- L0353 Howdy Honda
Work Type
- Full-time
Education Level
- High school graduate or equivalent
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
About the Company
- Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
- Providing the best in class automotive service.
- The largest auto dealership group in the country with over 300 locations, Lithia Motors is about providing customers with an honest, simpler experience, all the while working in a positive team environment.
- At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.
- Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
- Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).
- Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate.
- With thousands of vehicles and hundreds of locations, the career possibilities are endless.
- Join us as we accelerate towards growth in automotive and beyond!
Equal Opportunity
- We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.