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About the Role

Robert Half is hiring a Collections Administrator to join the Credit and Collections department. This role supports various collection teams and handles administrative tasks to ensure efficient operations.

Responsibilities

• Research SF to locate bill to email to perm client.
• Read system notes regarding special handling and/or extended terms.
• Use email templates to send emails to clients in a timely manner, maintaining daily production requirements.
• Add extended terms to the Welcome email where applicable.
• Notate PeopleSoft system that email was sent and set up a manual follow-up.
• Monitor mailbox for client response and adjust manual follow-up accordingly.
• Send duplicate invoices upon client request.
• Prepare legal files for electronic submission to the Recovery Department.
• Maintain office file documentation.
• Prepare Consolidated Aging reports for distribution to Credit Managers.
• Run needed aging reports for PCMs.
• Provide credit card processing support.
• Offer clerical support to collection teams during absences.
• Handle other special projects as assigned.
• Review return mail, check PeopleSoft notes for updated addresses or duplicate invoices, and refer to PCM if necessary.
• Handle telephone reception as needed.
• Monitor and respond to general department voicemail messages.
• Answer incoming overflow of client telephone calls.
• Take messages, provide information, and direct callers.
• Maintain office supplies and equipment for the department.

Requirements

• High school diploma or equivalent.
• 1+ years of previous clerical experience required.
• Up to intermediate proficiency in Adobe Acrobat, Microsoft Word, Excel, Outlook, Windows & XMedius FAX software.
• Ten key and basic math skills.
• Ability to learn other applications easily.
• Verbal and written communication skills.
• Background check required upon offer of employment.

Skills

• Adobe Acrobat
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Windows
• XMedius FAX
• Ten key
• Basic math
• Verbal communication
• Written communication

Location

• Onsite

Work Type

• Full-time

Experience Level

• 1+ years previous clerical experience

Education Level

• High school diploma or equivalent

About the Company

• Robert Half is one of FORTUNE’s World’s Most Admired Companies and a Fortune 100 Best Companies to Work For.
• Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran.
• Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities.
• Robert Half is the world’s first and largest specialized talent solutions firm that connects opportunities at great companies with highly skilled job seekers.
• We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
• Named to Fortune’s World’s Most Admired Companies and 100 Best Companies to Work For® lists and a Forbes Best Employer for Diversity, Robert Half is the parent company of Protiviti®, a global consulting firm that provides internal audit, risk, business and technology consulting solutions.
• Explore our talent solutions, research and insights at RobertHalf.com.

Equal Opportunity

• Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran.
• Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities.
• If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply.