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About the Role

The Director, Communications plays a key role in delivering proactive communications for Live Nation and Ticketmaster across the UK and EMEA, developing year-round storytelling, strategic media engagement and campaign activity that helps shape how our brands show up externally. This role will support the proactive communications strategy, manage key elements of the storytelling calendar, lead day-to-day campaign delivery, and contribute to media monitoring, reporting and insight.

Responsibilities

Support the development and delivery of proactive storytelling strategy for Live Nation and Ticketmaster across UK and EMEA.
Manage and maintain the storytelling calendar, ensuring it reflects business priorities, cultural moments, media trends and relevant external opportunities.
Develop, pitch and place media stories that highlight our business, leadership, people, purpose and role in live entertainment.
Build and maintain strong relationships with national, business, entertainment, culture and consumer media.
Lead day-to-day delivery of proactive media campaigns, working with internal teams across EMEA to gather information, shape narratives and secure coverage.
Draft and edit proactive communications materials, including pitches, briefing notes, messaging, statements, Q&As and supporting copy.
Work with the Senior Director to identify opportunities from media monitoring, social listening, cultural trends and business activity.
Contribute to media monitoring, analysis and reporting for the wider Communications team, tracking impact, sentiment and opportunity.
Work collaboratively with Corporate Communications and Public Affairs teams to align messaging and ensure consistency across reactive, proactive and stakeholder communications.
Act as a key liaison with internal teams across all EMEA markets where we have a presence to surface stories, identify communications opportunities and connect business activity to external narratives.
Support campaign planning around major announcements, partnerships, leadership activity, industry moments and cultural opportunities.
Provide clear updates and recommendations to the Senior Director, Communications on proactive opportunities, media interest and campaign progress.

Requirements

Proven experience in strategic communications, brand storytelling, corporate communications or editorial/media relations within a regional or multi-market environment.
Strong background in crafting narratives and placing stories with top-tier media.
Skilled at media engagement and developing long-term journalist relationships.
Excellent writing and editorial skills, with the ability to shape compelling, on-brand copy that resonates across audiences.
Good understanding of media monitoring tools, reporting metrics and how to evaluate PR performance.
Understanding of how social media trends, cultural conversation and audience insight can inform proactive communications.
Experience working in-house or in agency for high-profile consumer brands, ideally in entertainment, music, tech, culture or live events.
Strong stakeholder management skills and confidence working with internal teams across multiple markets to identify and shape story opportunities.
Ability to translate business priorities into clear, relevant and media-worthy narratives.
Proactive and creative by nature, always thinking a few steps ahead and bringing fresh ideas to the table.
Strong storyteller with a sharp editorial instinct and a flair for finding the human angle.
Curious and insight-led, with a strong awareness of media, culture and audience conversation.
Collaborator and connector, great at building relationships across teams, functions and markets.
Detail-oriented, organised and comfortable juggling multiple workstreams.
Confident working at pace and able to balance creative thinking with strong delivery.
Thoughtful, commercially aware and able to exercise sound judgement when shaping external narratives.

Skills

Strategic communications
Brand storytelling
Corporate communications
Editorial/media relations
Media engagement
Journalist relationship building
Writing
Editorial
Media monitoring tools
Reporting metrics
PR performance evaluation
Social media trends analysis
Audience insight
Stakeholder management
Narrative development

Location

Farringdon, London

Work Type

Full time
Permanent

Experience Level

Director

Benefits

Tickets to shows and festivals
Unlimited annual leave
Use of arcade games in the basement games room
Onsite gym equipment
Fitness and meditation classes
Fully stocked complimentary coffee bar with barista
Heavily subsidised lunch options
Regular staff events
Generous vacation
Healthcare
Retirement benefits
Student loan repayment
Tuition reimbursement
Six months of paid caregiver leave for new parents
Roadie Babies helping new parents care for their babies on work trips
Access to free live events through employee ticketing program

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.
Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.
These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.
Recognized for seven years as a Great Place to Work®, and named one of Fortune’s World’s Most Admired Companies.

Equal Opportunity

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.
You will be working in an inclusive environment and be encouraged to bring your whole self to work.
We will do all that we can to help you successfully balance your work and homelife.
As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.