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About the Role

This role ensures seamless execution, prioritization, and delivery of all creative assets for the NA region, maintaining alignment with brand standards and business objectives. It requires a highly organized, solutions-oriented leader with strong creative operations, project management discipline, and the ability to drive cross-functional alignment.

Responsibilities

• Serve as the interim operations lead for NA creative services, ensuring business continuity across all current and upcoming initiatives
• Partner closely with NA Marketing and events teams to maintain workflow prioritization and execution of key business priorities
• Oversee all NA creative deliverables across NPD campaigns, Amazon, core programs, and ad-hoc requests
• Ensure all artwork meets the brief with no typos or misinformation
• Act as the primary NA operational point of contact across global creative forums, ensuring regional needs are represented and incorporated
• Own end-to-end project management for all creative initiatives, from brief intake through final delivery
• Develop and maintain project timelines, tracking milestones, dependencies, and risks to ensure timely execution
• Manage multiple concurrent projects, balancing shifting priorities while maintaining delivery standards
• Implement and reinforce project management best practices, tools, and processes to improve workflow efficiency and transparency
• Facilitate regular status meetings, providing clear updates to stakeholders and proactively addressing blockers
• Partner with internal and external teams to ensure alignment on deliverables, timelines, and expectations
• Oversee briefing and development of creative assets for NA campaigns and events (in-store and virtual)
• Ensure timely and accurate delivery of assets to retailer platforms, including file formatting and naming conventions
• Monitor quality control to ensure all assets meet brand and technical standards
• Maintain operational rigor in asset management, version control, and delivery processes

Requirements

• 6+ years of experience in creative project management and operations
• Proven experience stepping into complex environments and quickly driving continuity and results
• Strong project management expertise, with demonstrated ability to manage multiple high-priority workstreams simultaneously
• Experience implementing structure, timelines, and processes in fast-paced, deadline-driven environments
• Background managing creative teams within agency or brand environments
• A deep understanding of design processes and production requirements
• Exceptional organizational skills and attention to detail; thrives in structured, process-driven environments
• Strong leadership presence with a collaborative, solutions-oriented mindset
• Excellent communication and stakeholder management skills; ability to influence and drive alignment across teams
• Hands-on, “roll-up-your-sleeves” mentality with the ability to execute as needed
• Self-starter who can operate independently while maintaining strong cross-functional connections

Skills

• Creative project management
• Operations management
• Workflow prioritization
• Project management
• Asset management
• Brand standards
• Stakeholder management
• Communication

Work Type

• Fixed-term (8 months)

Experience Level

• 6+ years of experience

Salary/Compensations

• $125,000 - $135,000