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About the Role

The Sales Engineer is focused on the sales of highly technical products, increasing business by maintaining exceptional customer relationships, creating and supporting development activity, and facilitating contract negotiations and customer complaint resolution. This role requires strong internal and external communication with various departments to address customer needs and closely manage account activity to drive new business.

Responsibilities

• Meets monthly booking goals and milestones for Master Plan and 3-year sales plans within an assigned account base.
• Reports to management on opportunities and customer requirements.
• Uses technical engineering skills to generate new business with established products.
• Works with development engineers on new products needed in the market.
• Responsible for customer interaction and relationship management within own account base.
• Recommends improved material or products to customers within the Kyocera material's family.
• Represents customer requests and perspectives to production, quality, and management personnel to plan and execute customer-first support.
• Communicates with counterparts in Japan and US on a regular basis for price quotation, part delivery, technical confirmation, legal language discussions, cross application, and general support.
• May travel up to 50% of the time.
• Facilitates business travel with visiting personnel from international production facilities and management during customer visits in US.
• Escorts customer visits to factories globally as needed.
• May attend trade shows, events, or present in forums representing Kyocera.
• Drives daily sales account activity including order tracking, scheduling, logistics planning, account collection, on-time delivery reporting, and related reports/analysis.
• Stays current on market trends and applications for new products.
• May mentor or train associate sales engineers and/or sales administration staff.
• May lead projects.
• Prepare and deliver excellent technical presentations in a variety of formats including face to face, webinar, phone, and/or tradeshow.
• Secure new orders and verify delivery and satisfaction.
• Plan expenses and report on new orders and booking results monthly.
• Constantly identifies and targets potential customers.
• Actively improves customer relations to increase market penetration.
• Perform any other related duties as required or assigned.

Requirements

• 4 year degree, BS preferred: Material Science/Engineering/Technical
• 3 years outside technical sales experience
• Strong technical comprehension of drawings, materials and engineering terms
• Ability to resolve conflicts effectively and professionally
• Organized with demonstrated practice of appropriate follow-up
• Ability to work well with other people, both externally and internally
• Proven written and verbal communication skills (phone, email, presentations, face to face)
• Must possess legal driver's license and be able to legally drive in the US
• Proficient with Outlook & MS Office (Word, Excel, PowerPoint)
• Basic proficiency in extracting information from SAP
• Ability to pass background check and drug screen
• Must be a US person within the meaning of US regulations.

Skills

• Technical sales
• Customer relationship management
• Contract negotiation
• Conflict resolution
• Communication (written and verbal)
• Presentation skills
• MS Office Suite (Word, Excel, PowerPoint)
• SAP proficiency
• Technical comprehension of drawings, materials, and engineering terms

Location

• Austin, TX

Work Type

• Full-time

Experience Level

• 3 years outside technical sales experience

Education Level

• 4 year degree, BS preferred: Material Science/Engineering/Technical

Salary/Compensations

• $90k – $122k annually

Benefits

• 3 weeks of vacation to start (120 hours/year)
• 10 paid holidays annually
• Competitive pay
• 401(k) with company match
• Employer-paid pension plan
• Medical, dental, and vision insurance
• Life insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Paid time off to volunteer
• Flexible schedules

About the Company

• Kyocera International, Inc. is a global leader in advanced ceramic technologies used in aerospace, automotive, medical, and semiconductor industries.
• Our materials power everything from smartphones to space shuttles.
• We offer careers with purpose, stability, and growth.
• Our culture is deeply inspired by our founder, Dr. Kazuo Inamori, whose values guide our decisions and shape our workplace.
• We are committed to doing the right thing as a human being.

Equal Opportunity

• Kyocera International, Inc. values diversity in its workforce, and is proud to be an AAP/EEO employer.
• All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.