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About the Role

As a Human Resources Generalist reporting to the Director of Human Resources, you will support a broad range of HR programs and employee lifecycle activities within a unionized environment. You will play a key role in recruitment, onboarding, training and development, payroll processing, employee relations, workplace accommodations, disability management, and leave administration. Working closely with employees, managers, and union representatives, you will provide guidance on HR policies and processes, support the resolution of complex employee matters, and contribute to initiatives that enhance the employee experience and support CDI's mission-driven culture.

Responsibilities

Support recruitment activities, including participating in interviews, preparing offers, coordinating onboarding activities, and helping to create a positive candidate and new employee experience.
Ensure hiring processes are delivered consistently and in alignment with organizational standards and best practices.
Support bi-weekly payroll activities by preparing and validating payroll inputs, including new hires, terminations, leaves, salary changes, and benefit deductions.
Help ensure payroll information is accurate, complete, and submitted on time while responding to employee inquiries and resolving discrepancies with care, confidentiality, and attention to detail.
Partner with employees, managers, and union representatives to support disability claims, return-to-work plans, workplace accommodations, and injury or illness reporting.
Provide guidance on the interpretation and application of organizational policies, collective agreements, employment legislation, and HR programs, helping leaders navigate employee matters with confidence and consistency.
Work closely with managers to address performance concerns, support improvement planning, and identify learning and development opportunities.
Collaborate with the broader HR team to deliver practical, people-focused solutions that support employees and organizational objectives.
Manage employee inquiries, maintain accurate employee records, prepare HR documentation, and generate reports that support decision-making.
Ensure HR processes are delivered efficiently, accurately, and with a strong commitment to service.
Support the development, implementation, and adoption of HR policies, programs, and processes.
Identify opportunities to improve efficiency, consistency, and service delivery while helping the HR team evolve its practices to meet the changing needs of the organization.

Requirements

Experience working across multiple HR functions, including employee relations, recruitment, disability management, workplace accommodations, payroll support, and HR administration.
Solid understanding of provincial employment legislation, human rights codes, and occupational health and safety requirements.
Comfortable interpreting and applying collective agreements.
Experience working in a unionized environment is strongly preferred.
Ability to manage sensitive and confidential information with discretion and professionalism.
Ability to approach complex and emotionally charged situations with patience, sound judgment, and diplomacy.
Exceptional verbal and written communication skills.
Ability to adapt communication approach to meet the needs of employees, managers, and other stakeholders.
Ability to build trust quickly, establish credibility through actions, and collaborate effectively with colleagues at all levels.
Comfortable navigating difficult conversations.
Ability to bring a respectful, inclusive, and service-oriented approach to work.
Detail-oriented, highly organized, and able to manage competing priorities in a fast-paced environment.
Ability to balance day-to-day operational responsibilities while responding to emerging employee needs and time-sensitive matters.
Ability to identify opportunities for improvement, recommend practical solutions, and help implement processes that enhance efficiency and consistency.
Proficient with the Microsoft Office suite, including Outlook, Word, Excel, and PowerPoint.
Experience working with an HRIS.
Experience with Dayforce would be considered an asset.
Motivated by work that makes a difference.
Value Inclusion, Diversity, Equity, and Accessibility (IDEA) and committed to creating equitable and inclusive employee experiences.
Understand the important role HR plays in supporting the people who deliver critical services to children, youth, and families.
Approach work with empathy, respect, and a strong sense of accountability.
Offers of employment are contingent upon the successful completion of a Vulnerable Sector Check and references.

Skills

Employee Relations
Recruitment
Disability Management
Workplace Accommodations
Payroll Support
HR Administration
Provincial Employment Legislation
Human Rights Codes
Occupational Health and Safety
Collective Agreement Interpretation
Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
HRIS
Dayforce (Asset)
Communication (Verbal and Written)
Collaboration
Organizational Skills
Problem-Solving
Attention to Detail

Location

Euclid

Work Type

Full-time
Hybrid

Experience Level

Generalist
Multiple HR Functions

Salary/Compensations

$66,742 - $72,188

Benefits

Flexible hours in a planned program environment.
A focus on cross-disciplinary collaboration and knowledge sharing.
Ongoing paid professional development opportunities and certifications.

About the Company

Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy.
Our mission is to transform the lives of children, youth and their families by developing and delivering innovative, research-based mental health and early learning programs.
At the Child Development Institute (CDI), we are passionate about helping our communities’ most vulnerable members and their caregivers.
Recognized as a leader and model for measurement-based impact, we are client-centred, family-centred, and data-informed.
We are a place where professionals grounded in mental health, care, and well-being of infants, children and youth, come together in collaboration, learning and inclusion.
As a multiservice organization delivering social, emotional, and behavioural counselling services, early childhood education, learning disabilities and mental health services, and family violence services, we address the whole person from when they begin their life.
Every child and family that reaches out to us is unique, and we value and embrace their individuality.
We deliver the tailored support and tools they need to build life-long skills, positive mental health, and resilience.
Fostering positive transformations in mental health for over a century, CDI is a world-class leader trusted in helping children, youth and families through a wide range of evidence-informed services to build lasting change.
At CDI, we prioritize the mental well-being and work-life balance of our teams.
We acknowledge the reality of the emotionally demanding work each of us puts in every day.
We strive to create a collaborative, diverse, inclusive, and equitable space where creativity flourish.

Equal Opportunity

CDI is firmly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, Indigenous People of North America and the world, persons with disabilities, 2SLGBTQIA+ persons, and those who may contribute to the further diversification of ideas.
We are committed to providing equitable opportunities in employment and to providing a workplace which is free from discrimination and harassment.
We are equally committed to providing an inclusive and accessible workplace.
If you require accommodations, please reach out to us at careers@childdevelop.ca.