Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As our Product Manager for Instructor-Led Training (ILT), you will transform how global enterprises orchestrate live, virtual, and blended learning experiences at scale. You will solve high-stakes operational complexities, impacting how millions of learners engage with live training and positioning Docebo as the undisputed leader in modern workplace education.

Responsibilities

• Own, groom, and prioritize the ILT squad backlog, ensuring alignment with product vision and strategic roadmap.
• Transform complex training delivery friction points into clear user stories, functional specs, and acceptance criteria.
• Partner with Engineering leads to scope work, sequence rollouts, and balance new features, enhancements, and technical debt.
• Define, monitor, and analyze core product metrics, collaborating with other teams to understand user interaction.
• Monitor error rates, booking conflicts, and scheduling stability, working with Engineering to resolve issues.
• Serve as the first-line product champion for internal Support and success teams, triaging queries and developing solutions.
• Coordinate with cross-functional teams to ensure release readiness, produce documentation, and implement phased deployments.

Requirements

• 4+ years of product management experience in fast-paced SaaS environments.
• Proven track record of managing backlogs and shipping high-quality digital products.
• Deep structural knowledge of Instructor-Led Training (ILT) sessions, complex resource coordination, and scheduling workflows.
• Strong understanding of web-based SaaS architecture (APIs, rules engines, data configuration).
• Analytical mindset comfortable navigating product analytics platforms and operational metrics.
• Ability to break down technical edge cases and business rules into digestible narratives.
• Experience in cross-functional Agile environments.
• Proficiency with tools like Jira and Confluence.
• Intense customer empathy for administrators and learners.
• Ability to balance attention to detail with a macro view of platform changes.

Skills

• Product Management
• SaaS
• Instructor-Led Training (ILT)
• Agile Methodologies
• Jira
• Confluence
• Data Analysis
• Customer Empathy

Location

• Remote
• Hybrid

Work Type

• Hybrid

Experience Level

• Mid-level

Benefits

• Employee Share Purchase Plan (ESPP) at a 15% discount
• Competitive compensation package
• Health benefits
• Paid vacation days
• Two company-wide Docebo Days
• Floating holidays
• Birthday off
• Paid parental leave

About the Company

• Docebo creates seamless, AI-powered learning experiences for over 3,000 customers worldwide.
• Achieved two IPOs (TSX: DCBO & NASDAQ: DCBO).
• Recognized as a top SaaS e-learning solution.
• Growing exponentially with a global presence across North America, EMEA, APAC, and beyond.
• Guided by core values: Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact.

Equal Opportunity

• Docebo is an Equal Employment Opportunity employer.
• Committed to diversity and inclusion in the workforce.
• All qualified applicants and employees will receive consideration for employment regardless of race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
• As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities.
• Docebo does not discriminate because of protected veteran status or on the basis of disability, and takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
• Individuals requiring reasonable accommodation or wishing to voluntarily disclose a disability or protected veteran status should contact recruiting_accommodations@docebo.com.