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About the Role

As an Area Clinic Manager, you will lead the operations of up to 12 clinics within your region, partnering with your Area Medical Director to drive balanced results. You will jointly lead Clinic Managers and Lead Doctors to ensure teams thrive and deliver outstanding care. Reporting to the Vice President of Clinic Operations, you will play a key role in improving company-level fundamentals across medical quality training, team development, member experience, and operational excellence. This role requires a leader who can balance strategic thinking with hands-on leadership, spending 90% of time in clinics across the region, with occasional travel to other markets. Nights and weekends may be required to support teams.

Responsibilities

Support, mentor, and develop Clinic Managers and other leaders to ensure a high-performing team.
Partner with veterinarians and medical leaders to maintain the highest standards of care.
Act as a communication bridge between clinics and the broader organization.
Lead talent planning to create a pipeline of future leaders and ensure clinics are staffed with top talent.
Ensure consistent, reproducible results across Medical Quality, Team Engagement, Member Experience, and Profitable Growth.
Drive leading performance indicators across leadership teams, with mastery of productive schedules, comprehensive care, and a culture of development and coaching.
Oversee regions’ scheduling and staffing strategy to maximize efficiency and utilization.
Drive performance by focusing on key inputs that impact clinic success, including membership growth and appointment optimization.
Own P&L accountability for clinics, ensuring financial goals are met or exceeded.
Partner with cross-functional teams to ensure seamless implementation of new processes, systems, and initiatives.
Support end-to-end clinic openings, from staffing to operational readiness.
Collaborate on clinic-specific growth strategies, balancing member acquisition and retention.
Build a culture of pipeline building and reputation management at the clinic and regional level.
Ensure clinic teams are engaged in recruiting and sourcing strategies, inclusive of relief doctors.
Actively source doctor candidates and ensure high quality sourcing and candidate experience.
Ensure effective doctor onboarding into clinics, inclusive of relief doctors.

Requirements

5+ years of leadership experience, preferably in the veterinary industry, with multisite management experience.
Proven ability to lead through change and inspire teams in a growth-focused environment.
Strong written and verbal communication skills with the ability to influence and collaborate across teams.
A commitment to being in the field 90% of the time, with flexibility to travel and support teams on nights and weekends as needed.

Work Type

Full-time

Experience Level

5+ years of leadership experience
Multisite management experience

Salary/Compensations

$130,000—$160,000 USD

Benefits

Equity grant units may be provided
Full range of medical, financial, and/or other benefits

About the Company

At Modern Animal, we’re redefining veterinary care with a technology-forward approach and an unwavering commitment to our teams.
We equip our clinics with the tools, resources, and support needed to deliver exceptional care to pets and their owners.
We are a fast-growing, mission-driven organization.
We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission.
We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual.
We strive to foster an environment where all staff can bring their whole selves to work, by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

Equal Opportunity

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics.
In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If we can offer accommodations for you in the recruitment process, or if you have feedback on how to make our recruiting more equitable or accessible, please let us know!