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About the Role

VIP Automotive Group of Long Island is seeking a professional, friendly, and customer-focused Automotive Showroom Receptionist to be the first impression of our dealership experience. This role is ideal for individuals seeking a career in customer service, automotive retail, administration, hospitality, front desk operations, or dealership support.

Responsibilities

• Greet showroom customers and provide a warm, professional welcome.
• Determine the nature of each customer's visit and direct them appropriately.
• Notify sales consultants when customers arrive.
• Introduce customers to the appropriate sales or service team members.
• Provide brochures, dealership information, and basic assistance to customers.
• Answer general customer inquiries and route more detailed questions to the appropriate department.
• Serve as the dealership's primary telephone operator.
• Answer and direct incoming calls efficiently and professionally.
• Assist with clerical and administrative duties as needed.
• Maintain accurate customer records and dealership information.
• Stock vehicles into CDK dealership management system.
• Create and manage vehicle key tags.
• Enter and maintain key inventory records.
• Assist with dealership organization and operational support tasks.
• Maintain a professional appearance and positive attitude.
• Deliver exceptional customer service at every interaction.
• Help create a welcoming, customer-focused showroom environment.

Requirements

• Excellent Customer Service Skills
• Strong Communication and Interpersonal Skills
• Professional and Friendly Demeanor
• Ability to Multitask in a Fast-Paced Environment
• Strong Organizational Skills and Attention to Detail
• Basic Computer Skills
• Reliable Attendance and Dependability
• Previous Receptionist, Front Desk, Customer Service, Administrative Assistant, Retail, Hospitality, or Automotive Experience (Preferred)
• Experience with CDK or Other Dealership Management Systems (Preferred)
• Automotive Dealership Experience (Preferred)
• Bilingual Candidates Encouraged to Apply (Preferred)

Skills

• Customer Service
• Communication
• Interpersonal Skills
• Multitasking
• Organization
• Attention to Detail
• Basic Computer Skills
• Telephone Operations
• Administrative Support
• Record Keeping
• Inventory Management

Location

• Long Island

Work Type

• Full-Time
• Part-Time

Experience Level

• Based on Experience

Salary/Compensations

• $18.00 – $20.00 PER HOUR

Benefits

• Medical & Dental Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Discounts on Vehicle Purchases, Parts & Service
• Supplemental Benefits Available
• Employee Recognition Programs
• Professional Development Assistance
• Opportunities for Advancement from Within

About the Company

• VIP Automotive Group of Long Island is recognized for exceptional leadership, a customer-first culture, and a commitment to employee growth and development.
• Our purpose is to create exceptional value and memorable experiences for every customer.
• We invest in our employees through ongoing training, advancement opportunities, and a positive team-oriented work environment.

Equal Opportunity

• VIP Automotive Group is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.