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About the Role

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.

Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps.
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards for the sales floor.
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence.
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
• Resolve client needs quickly & effectively ensuring customer satisfaction.
• Identify product concerns and communicate inventory needs to support the business goals.
• Perform other tasks as needed to keep the store clean, safe, inviting and operating efficiently.

Requirements

• 1+ years prior work experience in a client-centric, sales & operational environment.
• Requires constant movement in and around all areas of store.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.
• Passion for customer service and delivering exceptional experiences.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Aligns with and embodies ALO’s Guiding Principles.

Skills

• Inventory management
• Inventory accuracy
• Shrink reduction
• Shipment processing
• Receiving
• Sales floor recovery
• Replenishment
• Visual merchandising
• Supply management
• Reporting
• Budget management
• Expense management
• Inventory control
• Vendor relations
• Technology management
• Facilities management
• Stockroom standards
• Customer service
• Business acumen
• Metrics analysis

Location

• New York, NY

Work Type

• Part-Time
• Full-Time
• Onsite

Experience Level

• 1+ years

Salary/Compensations

• $17.00 - $23.00/ hour

Benefits

• Generous employee discount for ALO
• Free membership to ALO Wellness Club
• Access to hundreds of streaming fitness and yoga classes
• Competitive medical, dental and vision plan options (Full-Time Employees)
• Free virtual access to mental health providers (Full-Time Employees)
• New parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries
• 401K (Full-Time Employees)
• Commuter benefits (Full-Time Employees)

About the Company

• Mindful movement is at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Equal Opportunity

• As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.