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About the Role

The Personal Support Worker provides personal support and homemaking services to clients and families within the framework of VON policies, procedures, and standards. The PSW collaborates with the health care team to meet client needs, aiming for optimal independence and well-being.

Responsibilities

• Observe and evaluate client/family situations and care plans to identify necessary changes and report to the supervisor.
• Contribute to the development of personal support care plans under the direction of the Personal Support Program Manager.
• Implement changes to the care plan under manager guidance for safety, liability, and financial reasons.
• Report verbally to the supervisor any changes in client/family needs or home situation.
• Perform personal support tasks including light cleaning, meal preparation, clothing care, shopping, and household safety monitoring.
• Provide personal care as directed, assisting clients with mobility, hygiene, and daily living activities.
• Provide simple bedside care under the direction of a nurse.
• Provide respite care to clients as required.
• Support clients' families by providing childcare for relief.
• Organize daily activities and set priorities for personal support.
• Complete daily call checks and other required forms for service operation.
• Assess the client's communication patterns and ability to relate.
• Communicate with health team members regarding client needs and inform supervisor of changes or concerns.
• Function and report in compliance with Occupational Health and Safety legislation and VON policies.
• Function in accordance with VON's risk management policies to promote and protect client safety.
• Perform other duties as assigned.
• Promote the goals and values of VON and their role as an integrated community care provider.
• Promote a safe and healthy workplace in accordance with the Occupational Health and Safety Act and VON Safety Management System.
• Abide by all VON policies and work practices.
• Abide by all confidentiality and protection of personal information policies and regulations.
• Work in collaboration with other staff in a team approach to service delivery.

Requirements

• High school diploma.
• CCA Certification is required in Nova Scotia.
• Certificate in Home Support Worker (Level I, II, III), Personal Support Worker program or Health Care Aide.
• Must have a current Standard First Aid Certificate or CPR level C Certificate, if applicable.
• Post Secondary degree or diploma is considered an asset.
• Some household management experience.
• Experience working with elderly or ill individuals or children.
• Must have access to a personal vehicle for work.
• Must possess a current driver’s license.
• Must possess proof of vehicle insurance.
• A current and original copy of a satisfactory Criminal Records Check.
• A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
• Available to work flexible hours.
• Must be able to wear Personal Protective Equipment (PPE).

Skills

• Strong communication skills, both verbally and written.
• Able to communicate effectively with clients and families in a clear and effective manner that demonstrates respect, empathy and understanding.
• Good assessment skills.
• Awareness of community resources.
• Ability to work effectively in a multidisciplinary team or independently as required.
• Able to take direction well.
• Ability to adjust to working in different social and economic environments.
• Communicating in a clear and effective manner, demonstrating respect, empathy and understanding.
• The capacity to adhere to strict confidentiality.

Work Type

• Permanent
• Part-time (0.5 FTE)
• Full-time

Education Level

• High school diploma
• CCA Certification
• Certificate in Home Support Worker (Level I, II, III)
• Personal Support Worker program
• Health Care Aide
• Standard First Aid Certificate
• CPR level C Certificate
• Post Secondary degree or diploma

About the Company

• VON policies, procedures, standards
• VON's risk management policies, procedures, practices and guidelines
• VON Safety Management System, including all Policies, Safe Work Practices and Procedures
• VON policies and work practices
• VON's goals and values