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About the Role
The Personal Support Worker provides essential personal support and homemaking services to clients and families, collaborating with the healthcare team to promote client independence and well-being. This role involves supporting high-needs and complex-care clients, requiring flexibility and longer visit durations.
Responsibilities
- Observe and evaluate client/family situations and care plans, advising supervisors of necessary changes.
- Contribute to the development of personal support care plans under manager direction.
- Implement care plan changes for safety, liability, and financial reasons.
- Report changes in client needs or home situations to supervisors.
- Perform personal support tasks including light cleaning, meal preparation, and household safety monitoring.
- Provide personal care, assisting clients with mobility, dressing, and hygiene as directed.
- Offer simple bedside care under nurse direction.
- Provide respite care as needed.
- Support clients' families by providing childcare for relief.
- Organize daily activities and set priorities for personal support.
- Complete daily call checks and other required forms for service operation.
- Assess client communication patterns and ability to relate.
- Communicate with healthcare team members regarding client needs and inform supervisors of concerns.
- Comply with Occupational Health and Safety legislation, regulations, and VON policies.
- Function in accordance with VON's risk management policies to promote client safety.
- Perform other duties as assigned.
- Promote VON goals and values as an integrated community care provider.
- Ensure a safe and healthy workplace in accordance with the Occupational Health and Safety Act and VON Safety Management System.
- Abide by all VON policies and work practices.
- Adhere to confidentiality and personal information protection policies.
- Collaborate with other staff in a team approach to service delivery.
Requirements
- High school diploma.
- CCA Certification is required in Nova Scotia.
- Certificate in Home Support Worker (Level I, II, III), Personal Support Worker program or Health Care Aide.
- Current Standard First Aid Certificate or CPR level C Certificate, if applicable.
- Post Secondary degree or diploma is considered an asset.
- Some household management experience.
- Experience working with elderly or ill individuals or children.
- Must have access to a personal vehicle for work.
- Must possess a current driver’s license.
- Must possess proof of vehicle insurance.
- A current and original copy of a satisfactory Criminal Records Check.
- A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
- Available to work flexible hours.
- Must be able to wear Personal Protective Equipment (PPE).
Skills
- Strong communication skills, both verbally and written.
- Ability to communicate effectively with clients and families in a clear and effective manner that demonstrates respect, empathy and understanding.
- Good assessment skills.
- Awareness of community resources.
- Ability to work effectively in a multidisciplinary team or independently.
- Able to take direction well.
- Ability to adjust to working in different social and economic environments.
- Capacity to adhere to strict confidentiality.
- Detail-oriented approach.
- Good body mechanics.
Location
- Home Support
Work Type
- Regular
- Full-time
- 75 hours bi-weekly
Experience Level
- Some household management experience
- Experience working with elderly or ill individuals or children
Education Level
- High school diploma
- CCA Certification
- Certificate in Home Support Worker (Level I, II, III)
- Personal Support Worker program
- Health Care Aide
- Post Secondary degree or diploma (asset)
About the Company
- VON is an integrated community care provider.