About the Role
Q2 is seeking a Data Migration Engineer to join an existing data migration team responsible for converting client online banking data from their legacy system to the Q2 platform. This technical implementation role requires mid-sized application experience and involves working closely with Platform and Project Services Implementation teams to migrate client data. The role offers significant career growth and development opportunities within a highly visible department.
Responsibilities
- Construct and schedule automated processes and create custom processing scripts.
- Regularly troubleshoot complex client application, integration, and environment issues.
- Troubleshoot and resolve complex customer data migration problems.
- Thoroughly document and track production environment modifications.
- Manage multiple projects while regularly receiving escalated cases from management and prioritizing accordingly.
- Escalate unresolved problems to the appropriate resources.
- Establish relationships with partner teams impacting technical support, including Implementation Teams, Data Center Operations, QA, and Development.
- Follow internal change control processes to implement required production modifications.
- Contribute to a knowledge/FAQ database for supported software.
- Ensure adherence to all security, availability, confidentiality, and privacy policies and controls.
- Perform other duties and responsibilities as assigned.
Requirements
- Typically requires a bachelor’s Degree in a related field and 0-2 years of experience.
- Excellent communication, analytical, and problem-solving skills required.
- Keen attention to detail while keeping an eye toward the big picture.
- Database knowledge with MS SQL 2005 or 2008 experience required.
- Experience with Python, advanced SQL Scripting (TSQL), and .net programming.
- Availability to work weekends and the occasional late night or early morning is required.
- Enterprise/mid-sized software delivery experience preferred.
- Understanding of remote tools and networking required.
- Ability to deal with ambiguity, tight timelines, and demanding constraints.
- Ability to work on multiple assignments, prioritize, and resolve issues in a timely manner within a high-pressure environment.
- Innate desire to find the root cause of technical issues, while balancing business needs to identify, support, and solve customer needs.
- Knowledge of banking practices is helpful.
- Fluent written and oral communication in English is required.
- Applicants must be authorized to work for any employer in the U.S.
- Unable to sponsor or take over sponsorship of an employment Visa at this time.
Skills
- Python
- Advanced SQL Scripting (TSQL)
- .net programming
- MS SQL 2005 or 2008
- Remote tools
- Networking
Location
- Austin
Work Type
- Hybrid
Experience Level
- 0-2 years
Education Level
- Bachelor's Degree in related field
Benefits
- Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Competitive health insurance offerings
- Generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs – “You Earned it”
About the Company
- Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.
- Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
- We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others!
- We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships.
- We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
- In 2004, Q2 founder Hank Seale set out to build a different kind of company.
- Our mission, to build strong and diverse communities by strengthening their financial institutions, is at the heart of everything we do.
- Our vision is to create meaningful financial experiences throughout the financial journey so our customers can focus on building lasting relationships with their account holders.
- To get there, we combine the must-haves of digital banking – feature functionality, operational excellence and integrations – with the next-generation of technology principles: data-driven insights, open technology and design thinking.
- We call this philosophy FinX, and it spans everything we do, from product development and platform architecture to how we hire.
- Providing superior software and service starts with our purpose-built culture, defined by our Ten Guiding Principles.
- These principles were established by Hank Seale, our founder, and have served as a constant reminder of how Q2 employees should conduct themselves with peers, customers, and partners for 15 years.
- Building something different and special takes the right kind of people, and we hope you’ll join our team.
Equal Opportunity
- We are an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
- Applicants in California or Washington State may not be exempt from federal and state overtime requirements.
