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About the Role
As the Team Lead, Int'l Supplier FSQA - PHF Processed, you will join a lean, fast-paced cross-functional international team responsible for managing our International Food Safety and Quality Assurance (FSQA) team. You will collaboratively work to mitigate risk, drive standards and operational excellence, while ensuring the consumer gets safe and high quality ingredients.
Responsibilities
- Coach and develop teams across multiple markets, including performance goal setting and structured personal development planning
- Partner with International Procurement and key stakeholders to ensure supplier selection meets food safety, quality, ethical and cultural standards
- Own and further develop the international supplier approval process, including onboarding, risk allocation and audit standards to reduce supply chain risk
- Collaborate with International Development teams to identify and mitigate food safety and quality risks early in strategic projects
- Develop, implement and roll out food safety and quality procedures and standards across international markets
- Drive systems development for supplier management, specifications and culinary processes in close alignment with Operations and Distribution Centers
- Monitor and analyse international quality data to identify trends, risks and improvement opportunities across multiple countries
- Lead continuous improvement initiatives, foster best practice sharing, manage stakeholder relationships, and act as a role model for HelloFresh values and compliance culture
Requirements
- Several years of experience in Food Safety, Quality Assurance (FSQA) or Supplier Quality Management in an international environment
- Proven leadership experience with a strong ability to coach, develop and motivate teams across markets
- Strong expertise in food safety standards, audit processes, supplier approval systems and risk management methodologies
- Experience working in cross-functional, international environments (e.g. Procurement, Operations, Development) and managing stakeholder relationships
- Ability to identify, assess and mitigate quality and food safety risks across complex, multi-country supply chains
- Experience in developing, implementing and scaling processes, standards and systems across multiple regions
- Strong analytical skills with the ability to interpret quality data, identify trends and drive continuous improvement initiatives
- Independent right to work in the UK
- Cooperate with HelloFresh in all health and safety matters
- Take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake
- Report incidents immediately and actively raise health and safety-related concerns to your Line Manager
- Disclosure and Barring Service (DBS) checks will be processed for the successful individual
Skills
- Food Technology
- Food Science
- Quality Management
- Food Safety
- Quality Assurance (FSQA)
- Supplier Quality Management
- Leadership
- Coaching
- Team Development
- Motivation
- Food safety standards
- Audit processes
- Supplier approval systems
- Risk management methodologies
- Cross-functional collaboration
- Stakeholder management
- Risk assessment
- Process development
- System implementation
- Process scaling
- Analytical skills
- Data interpretation
- Continuous improvement
Location
- London
Work Type
- Hybrid Working Policy
Experience Level
- Several years of experience
Education Level
- Degree in Food Technology, Food Science, Quality Management or a related field, or equivalent qualification
Benefits
- 70% off HelloFresh or Green Chef boxes
- Company pension scheme
- Gym membership
- Bupa private medical insurance (including dental & family cover options)
- Mental health first aiders and an employee assistance programme
- Dog friendly office! (London site only)
- Nursery support scheme
- Cycle to work scheme
- Group Life Assurance
About the Company
- HelloFresh is active across the EU.
- We believe there are many different ways of developing skills and we love diverse experiences!