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About the Role
The Front Desk Receptionist serves as the first point of contact for patients, ensuring smooth clinic operations and delivering excellent customer service in a fast-paced, multi-location environment.
Responsibilities
- Greet patients warmly and professionally
- Answer incoming phone calls and respond to patient inquiries
- Schedule, reschedule, and confirm appointments
- Manage patient check-in and check-out processes
- Collect and process payments and assist with billing inquiries
- Maintain accurate patient records and demographic information
- Verify insurance information and assist with documentation
- Perform general administrative duties including data entry, filing, and scanning
- Maintain a clean and organized reception area
- Communicate effectively with clinical and administrative staff
- Provide coverage and support at multiple clinic locations
Requirements
- 1–2 years of experience in customer service, front desk, or office administration
- Reliable and adaptable to work across multiple clinic locations
- Comfortable using computers and standard office technology
Skills
- Excellent verbal and written communication
- Strong organizational skills
- Attention to detail
- Multitasking
- Professional phone etiquette
- Patient-focused mindset
- Dental practice management software proficiency (e.g., Dentrix)
Location
- Toronto, Ontario
Work Type
- Full-Time
- 38–40 hours per week
Experience Level
- 1–2 years of experience
Benefits
- Complimentary in-house dental care
- Health Spending Account
- Annual scrubs reimbursement
- Professional development and growth opportunities
- Access to modern technology and equipment
About the Company
- View Dental is a highly rated dental group providing comprehensive oral care in a patient-focused environment
- The company operates multiple locations across Toronto
Equal Opportunity
- View Dental Canada is an Equal Employment Opportunity employer
- Accommodations for candidates with disabilities or other protected characteristics are available at any stage of the recruitment process