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About the Role
As a Sales Consultant at Swarovski, you will deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team. Your ideas are valued, and your work helps create unforgettable moments for our customers every day.
Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling
- Build trust and lasting relationships with customers, promoting loyalty programs
- Achieve individual and team sales goals, taking accountability for results
- Collaborate with your team to create a welcoming, organized store environment
- Stay up to date with brand products knowledge, using digital tools to enhance the customer experience
Requirements
- Experienced in a multicultural retail environment
- Excellent and proven customer service skills and a winning personality that builds trust
- Curious, empathetic, and results-driven team player with a commercial mindset
- Digitally savvy and comfortable using retail technology
- Confident expressing your individuality and bringing creative ideas to the team
Skills
- Fashion
- Luxury
- Lifestyle brands
- Customer service
- Storytelling
- Sales
- Teamwork
- Digital literacy
- Retail technology
Work Type
- Retail
Salary/Compensations
- Competitive salary
- Monthly bonus scheme
Benefits
- Industry leading, generous staff discount (60% off the RRP) starting on your first day
- 30% off the RRP on Swarovski Created Diamonds
- Enhanced annual holiday entitlement
- 1 x paid Volunteering Day each year
- Food & refreshments provided in store to be enjoyed during your shift
- Staff Referral Bonus – up to £250
- Jubilee Awards to celebrate key service milestones
- Annual Awards to celebrate and recognize your achievements
- Season Ticket Loan
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
- Opportunities for career development
About the Company
- Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality.
- Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
- Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation.
- We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
- Joining Swarovski means being part of a bigger purpose.
- You can create a positive impact and work wonders by bringing your unique ideas to life.
- Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.
Equal Opportunity
- Swarovski is an equal opportunity employer.
- We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.