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About the Role

New Balance is seeking associates to engage, excite, educate, and entertain consumers, acting as brand ambassadors with a genuine love for working with customers. This role offers the chance to develop with a growing brand and join an incredible team.

Responsibilities

• Achieve personal KPIs and contribute to overall store performance.
• Deliver total customer satisfaction following the end-to-end customer journey.
• Help ensure the store remains commercial, adhering to company guidelines.
• Adhere to company policies and procedures.
• Maintain health, safety, and environmental standards in store.
• Perform other duties as required by the management team.

Requirements

• Demonstrate customer service skills.
• Possess a passion for retail and sales.
• Show a desire to learn.
• Ability to perform basic maths and general retail operational processes.
• Effective communication skills.
• Flexible work schedule, including weekends and holidays.

Skills

• Customer service
• Retail operations
• Sales
• Communication

Location

• European locations

Work Type

• Full-time

Experience Level

• Entry-level

Salary/Compensations

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme

Benefits

• Great development opportunities
• Inclusive working environments
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package

About the Company

• New Balance aids athletes in their pursuit of excellence, whether professional or everyday, by providing products that blend function and fashion.
• The company is committed to giving back and ensuring others have the same opportunity to succeed.