Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are seeking an accomplished and visionary iWAREHOUSE Solutions Deployment Supervisor to lead and drive the installation and implementation of iWarehouse Technology solutions. In this pivotal role, you will collaborate with our team, Nationwide Solution and Support Centers, multiple TMNHA business sectors, and our customers, bringing forward-thinking ideas, a solutions-oriented mindset, and a commitment to excellence while fostering a culture of collaboration and innovation.

Responsibilities

Lead and oversee your team in a high growth, fast paced environment.
Develop and implement strategic initiatives that align with the company’s long-term goals.
Foster relationships with internal and external customers.
Provide leadership in navigating complex challenges, ensuring operational efficiency and organizational success.
Manage external customer facing projects in the deployment of technology solutions.
Create and execute customer specific schedules, including managing technician resource availability.
Create customer play books and standardizations.
Conduct customer kick off and status meeting to provide visibility to project objectives and timelines.
Assess accuracy of orders, scope of site, customer changes to determine actions required for customer satisfaction.
Drive new customer development.
Close customer sales opportunities by outlining project strategy, training best practices and overall project management.
Diagnose technical problems, investigate root causes, and provide solutions to ensure customer systems operate smoothly.
Provide prompt and effective technical support to clients via phone, email, chat, and onsite; addressing inquiries and resolving issues.

Requirements

A bachelor’s degree in a related field or related technical certificate.
5 – 8 years of related experience.
Exceptional strategic thinking, decision-making, and problem-solving abilities.
Excellent communication, negotiation, and interpersonal skills, with the ability to engage and influence senior stakeholders.

Skills

Networking
Electrical

Location

Columbus, IN
Greene, NY

Work Type

Hybrid
Remote

Experience Level

5 – 8 years of related experience
Previous supervisory experience

Education Level

Bachelor's degree in a related field or related technical certificate

Salary/Compensations

$83,300 - $98,000 per year

Benefits

Relocation assistance may be available.
Competitive Salary
Performance Bonus
Generous Paid Time Off and 13 Paid Holidays
Affordable Medical plans and no-cost Dental & Vision options
100% 401(k) match up to 6%
Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
Tuition Assistance Program
Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
Recognition and Kaizen (continuous improvement) Reward Programs
Meaningful opportunities for personal and professional development
Onsite Fitness Center & Occupational Health Clinic
Best in class work culture!

About the Company

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation.
We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”.
With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.