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About the Role

At L'Occitane en Provence, your passion for beauty and sustainability creates meaningful impact. Join us to craft authentic beauty experiences, care for the planet, and connect with guests in a beautiful environment where your growth and development are truly nurtured.

Responsibilities

• Deliver exceptional guest experience: welcome every guest warmly, provide personalised beauty advice, and deliver signature precious moments like hand massages and beauty consultations.
• Develop and share expertise in L’Occitane en Provence products, heritage, ingredients and sustainability values.
• Execute visual merchandising, manage stock, and maintain pristine boutique spaces following company standards.
• Meet targets through expert product demonstrations and tailored experiences.
• Master Point Of Sales (POS) and clienteling systems while representing the brand at events.
• Collaborate effectively, build trust through open communication and knowledge sharing.
• Support the management team with opening and closing the boutique, when required.

Requirements

• A sunny personality, a team player, a go-getter —radiating positive energy with a ‘can-do’ and ‘can-grow’ attitude.
• A genuinely caring soul, connecting deeply with our guests and meeting their needs through meaningful beauty experiences.
• A passionate storyteller, bringing to life the performance and purpose behind every product.
• A green heart, proud to embody and share our strong commitments to sustainability.
• An eye for excellence and detail, with experience – or affinity - from luxury retail, beauty, hospitality, or other guest-centric worlds.

Work Type

• Hybrid working for Office based staff– 3 days in the office
• Work from Anywhere Policy – up to 4 weeks a year

Benefits

• Discretionary Company Bonus scheme
• Contribution Pension Scheme
• Holiday Allowance – above statutory
• Flexible Bank Holidays
• Enhanced Maternity (20 weeks full pay) and Paternity leave (12 weeks full pay) after 1 year
• Discount Scheme
• Product allocation
• Company benefits platform
• Cycle to work scheme through Reward Gateway
• Travel Loan through Reward Gateway
• Subsidised health & wellbeing plan
• Long service awards

About the Company

• At L'Occitane en Provence, your passion for beauty and sustainability creates meaningful impact.
• We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow.
• We seek positive-minded individuals who embody our core behaviours — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability.

Equal Opportunity

• L’Occitane en Provence is an equal opportunities employer.
• One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture.
• We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity.
• If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every single listed qualification.