About the Role
Join CACI Ltd as an FMCG Analytical Consultant to support high-profile clients like Heineken, Imperial Tobacco, Mars, and Nestlé. You will act as a trusted client advisor, delivering projects, training, and technical support, while being trained on CACI’s InSite GIS tool, optimization algorithms, and spatial databases.
Responsibilities
- Undertake an analytical role delivering territory and route optimization projects to meet client needs using CACI’s InSite GIS software
- Address clients’ software and consultative support issues
- Create support/training materials including presentations, videos, and guides
- Work closely with the Account Manager to manage client relationships
- Assist with the design and delivery of bespoke client software training
- Write software development tickets based on own use or client feedback and test functionality
- Contribute to innovation through team and company-wide ‘labs’ and regular team creative thinking sessions
Requirements
- Educated to at least degree level, numerate with exposure to Geographical Information Systems/Science
- Ability to confidently communicate technical information to non-technical people
- 2 – 5 years of experience managing clients and working with software
- Client oriented mindset
- Excellent inter-personal skills
- Conscientious
- Growth mindset
- Right to work in the UK
Skills
- Geographical Information Systems/Science
- Client management
- Software support
- Training material creation
- Software development ticketing
- Innovation
- Creative thinking
Location
- London
Work Type
- Full-time
Experience Level
- 2-5 years
Education Level
- Degree level
About the Company
- CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide.
- CACI Ltd is an international data and technology consultancy with £154m turnover and 1200 employees.
- We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference.
- We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data.
- We use innovation wisely to deliver well thought-out digital solutions and software.
- CACI's Consumer & Market Intelligence and Experience & Transformation groups provide data, software and consulting services to improve our clients’ sales and marketing programmes.
- We help clients find, retain and grow profitable customers through our understanding of consumer characteristics and behaviour.
- We help commercial property developers and retailers plan retail provision in the UK and overseas.
- C&MI and E&T Groups help clients shape the vision, define the strategy and deliver a truly integrated customer experience.
- Our services are based on in-depth understanding of individual consumer behaviour and marketing technology which influence the way consumers buy products and services through a combination of data, technology and consultancy.
- The FMCG (Fast-Moving Consumer Goods) team is made up of technical support, client services, and highly motivated sales team, driven to deliver robust and practical solutions that adds value to our clients.
- Within FMCG Client Services specifically, we work with global clients to optimise territories for their field sales teams as well as ensuring their routes and visit schedules are as efficient as possible to reduce costs and mitigate impact on the environment.
Equal Opportunity
- We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
