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About the Role

As a Customer Director for Maritime Defence, you will lead the creation and growth of a dedicated unit focused on solutions for customers in the Royal Navy, NATO/AUKUS and broader maritime domain. You will act as a strategic entrepreneur, building our market presence and bridging the gap between cutting-edge AI and mission-critical naval needs. By blending deep domain expertise with commercial flair, you will secure high-stakes partnerships and oversee multidisciplinary teams to ensure our technology delivers transformational capability for national security.

Responsibilities

Lead the identification and acquisition of high-value maritime accounts to establish and scale a new sub-business unit within our Defence portfolio.
Drive significant revenue growth by owning the full sales lifecycle, from initial market creation to executing complex contract and pricing negotiations.
Cultivate deep, strategic relationships with senior stakeholders across the Navy, MOD, NATO/AUKUS and maritime industry to unlock long-term partnership opportunities.
Develop innovative AI and data-driven propositions that solve specific maritime operational challenges and demonstrate clear, measurable value.
Oversee the delivery of sophisticated technology projects, ensuring high-quality outcomes and maintaining ultimate responsibility for client satisfaction.
Mentor and coach a growing team of commercial and delivery professionals, fostering their development in a fast-paced, high-growth environment.
Collaborate with technical experts to translate complex maritime requirements into scalable AI solutions that support critical decision-making.

Requirements

Bring deep domain expertise in the maritime sector, likely gained through time in the Navy or closely related environments, followed by success in a commercial technology role.
Possess a proven track record of managing complex deal processes and meeting ambitious revenue targets within a professional services or high-growth tech setting.
Be a strategic thinker who can navigate the unique procurement processes of the defence sector and turn operational needs into concrete AI solutions.
Demonstrate an entrepreneurial spirit, comfortable starting projects from the ground up and getting "hands-on" to ensure the success of a new business area.
Be a compelling communicator, able to build trust with senior stakeholders and explain the strategic value of technology without getting lost in jargon.
Have the leadership maturity to work collaboratively within a multidisciplinary team, maintaining a focus on collective success and a high-performance culture.
Eligible for United Kingdom Security Vetting's DV (Developed Vetting) clearance.
Willing to work on site with clients from time to time.

Skills

AI
Data-driven propositions
Commercial flair
Leadership
Communication

Location

On site with clients from time to time

Work Type

Hybrid Working
Part-time hours considered

Experience Level

Senior

Benefits

Unlimited Annual Leave Policy
Private healthcare and dental
Enhanced parental leave
Family-Friendly Flexibility & Flexible working
Sanctus Coaching

About the Company

Faculty was established in 2014 with the belief that AI would be the most important technology of our time.
Faculty has worked with over 350 global customers to transform their performance through human-centric AI.
Faculty innovates, builds, and deploys responsible AI that makes a significant impact.
Faculty brings unparalleled depth of technical, product, and delivery expertise to clients across government, finance, retail, energy, life sciences, and defence.
Faculty's business and reputation are growing rapidly.
Faculty seeks individuals with intellectual curiosity and a desire to build a positive legacy through technology.
Faculty empowers employees to envision and implement the most powerful applications of AI.
The Defence team focuses on building and embedding human-centered AI solutions to provide a competitive edge in the defence sector.
The Defence team collaborates with clients to bring ethical, reliable, and cutting-edge AI to high-stakes situations.

Equal Opportunity

Faculty aims to grow the best team, not the most similar one, recognizing that diversity of individuals fosters diversity of thought.
Diverse teams deliver better work relevant to the world.
The team is united by deep intellectual curiosity and a desire to use abilities for measurable positive impact.
Strongly encourage applications from people of all backgrounds, ethnicities, genders, religions, and sexual orientations.