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About the Role

The ideal candidate will be an experienced self-manager with commercial fashion retail experience. Speed and accuracy of decision making is key, so history working in a fast-paced commercial business is critical. This role will suit someone capable of managing project work whilst also running the day-to-day demands of a busy department.

Responsibilities

• Drive and maintain departmental standards, ensuring all garments excel in fit, performance, and customer satisfaction while strictly adhering to global legislation.
• Take full ownership of assigned product classes. Conduct live model fittings and execute deep technical, investigative work to deliver flawless products.
• Effectively communicate with our global supply chain, manage factory bases (supporting ethical compliance), and contribute insights to our overarching sourcing strategy.
• Analyse and approve fabric/garment test reports, monitor quality control, and deep dive into product returns to implement corrective actions.
• Partner closely with Buying, Design, and internal technical teams, as well as cross-functional stakeholders across the EU and North America.

Requirements

• Deep knowledge of fabric, garment construction, measuring, and multi-product manufacturing.
• Strong technical drawing and pattern-cutting skills are essential.
• A proven history of making smart, prompt, and flexible commercial decisions under pressure.
• An exceptional self-manager who builds strong, collaborative relationships across global borders.
• Understanding of the Urban Outfitters brand and customer.

Skills

• 3D pattern-cutting tools

Location

• Brick Lane

Work Type

• Retail

Experience Level

• Experienced

Benefits

• Flexible start and finish times
• Bring your dog to work
• Employees Assistance program to support with mental, physical and financial health
• Fully equipped free gym and on-site wellness room
• 50% discount of external gym memberships
• Private Medical Insurance
• Up to 40% off at all URBN Brands!
• One paid day to either volunteer or fundraise for a charity of your choice
• Cycle to work scheme
• Season ticket loan
• Structured support within the business alongside continued learning and development

About the Company

• Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core.
• 50 years on, and over 60 stores across Europe later, we’ve become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button.
• We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future.
• The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else.
• At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them.
• We are always excited to bring new talent into the room, especially if you share our values: Progressive — we move with the mood Creative — we champion limitless minds Inclusive — we open our platforms to all communities Responsible — we work to reduce our impact on the environment Compassionate — we care for each other beyond the 9 to 5

Equal Opportunity

• URBN is an Equal Opportunities Employer committed to diversity and inclusion.
• We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability.
• We base all our employment decisions on merit, job requirements and business needs.