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About the Role

Join WTW’s Cyber team as a trusted advisor and incident leader, supporting clients through high-impact cyber events such as ransomware, data breaches and non-malicious system outages. This is a high-visibility, client-facing role where you’ll guide organisations through critical moments, working closely with brokers, claims and advisory functions within FINEX and across other Willis business units such as Industry focused teams.

Responsibilities

Lead and coordinate cyber incident response for clients across complex and time-critical situations
Provide clear, confident guidance on insurance coverage during live incidents
Manage and collaborate with insurer panels and external response partners (legal, forensics, PR)
Act as a central point of coordination across stakeholders, ensuring effective communication and escalation where required
Deliver post-incident reviews and support clients in strengthening future resilience
Contribute to client readiness through tabletop exercises, training, and proactive risk planning