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About the Role
Deep technical expertise in Microsoft Intune and strong fundamentals in modern endpoint management, identity, and endpoint security. The ideal candidate will possess Level 200 knowledge across all aspects of Intune and demonstrate the ability to design, implement, troubleshoot, and optimize enterprise-grade endpoint management solutions. Strong experience in managing windows, Mac and AVD devices from Intune, must have solid experience in modern device management transitioning and project implementations.
Responsibilities
- Serve as a subject matter expert (SME) for Microsoft Intune administration, policy configuration, and troubleshooting.
- Manage and optimize device lifecycle management, including enrollment, compliance, application deployment, updates, and patching.
- Administer and troubleshoot mobile device management (MDM) and mobile application management (MAM) policies.
- Support Windows Autopilot deployments and zero-touch provisioning processes.
- Configure and manage Conditional Access, compliance policies, and integration with Microsoft Entra ID (Azure AD).
- Ensure endpoint security baselines, hardening policies, and threat protection measures are effectively implemented.
- Provide advanced troubleshooting and root cause analysis for escalated Intune and endpoint management issues.
- Collaborate with security, identity, and infrastructure teams to ensure a holistic approach to endpoint and identity protection.
- Maintain documentation, runbooks, and knowledge articles to standardize operations and support knowledge transfer.
- Mentor and guide Level 1 and Level 2 support teams in Intune operations and best practices.
Requirements
- Proven experience as an Intune Administrator (Level 3 or equivalent senior role) in a mid-to-large enterprise environment.
- Strong technical knowledge of device enrollment methods (Autopilot, BYOD, corporate-owned, hybrid).
- Strong technical knowledge of compliance and configuration profiles (Windows, iOS, Android, macOS).
- Strong technical knowledge of app lifecycle management (LOB apps, MS Store apps, Win32 app deployment).
- Strong technical knowledge of update management, patch compliance, and reporting.
- Solid understanding of Microsoft Entra ID (Azure AD), including Conditional Access, Hybrid Join, and device identities.
- Familiarity with endpoint security (Defender for Endpoint, BitLocker, security baselines, policy hardening).
- Knowledge of PowerShell scripting and automation for Intune/endpoint management tasks.
- Strong troubleshooting and problem-solving skills with the ability to manage escalations independently.
- Excellent documentation, communication, and cross-team collaboration skills.
Skills
- Microsoft Intune
- Modern endpoint management
- Identity management
- Endpoint security
- Windows device management
- Mac device management
- AVD device management
- MDM policies
- MAM policies
- Windows Autopilot
- Zero-touch provisioning
- Conditional Access
- Microsoft Entra ID (Azure AD)
- Endpoint security baselines
- Hardening policies
- Threat protection
- PowerShell scripting
- Automation
- Troubleshooting
- Problem-solving
- Documentation
- Communication
- Cross-team collaboration
- Microsoft Defender for Endpoint
- Vulnerability management
- Security compliance reporting
- Power BI
- KQL
- Zero Trust architecture
- Modern security practices
Location
- London
Work Type
- Fully onsite
- 1 year contract
Experience Level
- 10-15 years
- Level 3 or equivalent senior role
Education Level
- MS-101 certification
- SC-900 certification
- MD-102 certification
Salary/Compensations
- 300 - 400 GBP Per day