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About the Role

As the Head of QE, you will lead a diverse, cross-functional team to drive excellence across our testing lifecycle and product portfolio. You will act as a strategic technical partner and subject matter expert, collaborating across regions, tribes and programs to ensure our products meet the highest standards of quality, performance, resilience, and production readiness.

Responsibilities

• Oversee the creation of test strategies and detailed schedules for complex, multi-technology program implementations while monitoring all the quality metrics to eliminate defect leakage and re-occurrence.
• Establish, Deploy and Govern the automation test strategies and designs per program for compliance, completeness and coverage, making firm commitments with stakeholders on automation levels.
• Define key metrics to benchmark QE effectiveness and conduct audits ensuring all programs align to the standards, thereby meeting product SLAs and SLOs.
• Partner with Product Management, Architects, Application Engineering and Site Reliability Engineering leads to verify solution deployment approaches, including hardware requirements and cut-over strategies.
• Act as a thought leader for the product portfolio across all Tribes, managing technical resource allocation and navigating product trade-offs to ensure successful launches.
• Work closely with Product, Business and Technology leaders to track and determine the prioritization of defect fixes and quality improvements for all complex cross tribe programs.
• Drive team performance through coaching and professional development, identifying talent requirements to build a high-performing, diverse QE discipline.
• Validate that all processes conform to standards and ensure thorough documentation of project highlights and steady-state processes.
• Represent QE practices in customer conversations and perform technical reviews of proposals for new products and clients.
• Act as an AI-enabler by integrating intelligent automation and emerging technologies into the software development methodology.

Requirements

• Minimum of 10 years of experience in Quality Assurance/Engineering with at least 5 years leading diverse, cross-functional technical teams.
• Strong domain experience within the Financial Services industry, with a deep understanding of industry-specific compliance and standards.
• Proven track record of managing QE for complex program implementations involving multiple technologies and global stakeholders.
• Technical proficiency in performance and resilience testing, with the ability to analyze network architecture to create robust test plans.
• Experience in headcount planning and talent acquisition, with a measurable history of developing internal talent and recruiting external experts.
• Demonstrated ability to communicate technical risks and defect trends to the CTO and executive stakeholders.
• Hands-on experience with enterprise-grade automation tools and procuring suites essential for the full testing lifecycle.

Skills

• AI-enabler
• Intelligent automation
• Emerging technologies
• Performance testing
• Resilience testing
• Network architecture analysis
• Automation tools
• Cloud-native QA strategies

Location

• Sydney, Australia

Work Type

• Full time
• Onsite

Experience Level

• 10+ years in Quality Assurance/Engineering
• 5+ years leading teams

Education Level

• Professional certification (AWS, GCP, or Azure) strongly preferred

Benefits

• Career advancement opportunities
• Learning and development support
• Support for next generation of leaders
• Inclusive and diverse work environment
• Employee engagement and recognition programs

About the Company

• Equifax is a global data, analytics and technology company that plays an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
• We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car.
• Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees.
• Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equal Opportunity

• Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
• For US Applicants If you'd like more information on your EEO rights under the law, please view our EEO is the Law Declarations, and Nondiscrimination Provision.
• If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to GTA@equifax.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.
• Equifax participates in E-Verify and Right to Work (English and Spanish).