About the Role
CHANEL Japan Fragrance & Beauty Products Division seeks to enhance the client experience through events, aiming to attract new customers and foster long-term engagement. This role involves strategically planning and executing events to increase brand saliency and provide a unique Chanel experience within a competitive market.
Responsibilities
- Plan events from start to finish according to requirements, target audience, and objectives.
- Negotiate and collaborate with global teams to enhance event success.
- Prepare budgets and ensure adherence.
- Source and negotiate with vendors and suppliers.
- Develop and implement actions to increase brand saliency by collaborating with PR, corporate team, Global Social Media, Media, and Artistic direction teams.
- Optimize the customer journey within the event and implement necessary digital solutions.
- Coordinate all operations.
- Lead promotional activities for the event.
- Supervise all staff, including event coordinators, staff, and caterers.
- Approve all aspects before the day of the event.
- Ensure events are completed smoothly and resolve any occurring problems.
- Analyze event success and prepare reports.
Requirements
- Deep understanding of the brand and desired customer image.
- Ability to deliver brand image to a wide customer base.
- Comprehensive management of all events, including brand pop-up, department store, off-site, and VIP events.
- Close collaboration with Marketing, Sales, Education, Studio, and PR teams.
- Essential support from the Media & Communication team.
- Close collaboration with the Purchasing Department.
- Building beneficial internal and external networks for smooth operations.
- Collaboration with vendors outside the company is a major key to success.
Skills
- Event planning
- Budget management
- Vendor negotiation
- Supplier negotiation
- Brand saliency development
- Customer journey optimization
- Digital solutions implementation
- Operations coordination
- Promotional activity leadership
- Staff supervision
- Problem-solving
- Event analysis and reporting
- Collaboration
- Relationship building
Location
- Japan
Work Type
- Full-time
Experience Level
- Event Specialist
Benefits
- Rewarding people competitively
- Wellbeing programmes
- Learning and development opportunities
- Parental leave for all parents globally
About the Company
- Chanel is a world leader in creating, manufacturing, and distributing luxury products including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches.
- Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.
- Chanel employs more than 32,000 people worldwide.
- Core values are grounded in: Exceptional creation and client experience, Nurturing human potential, Having a positive impact – on people, the environment, and communities around the world.
- The House promotes arts, culture, and creativity.
- Invests significantly in key areas including research & development, sustainability, and innovation.
- Dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.
- Offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.
- Fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
