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About the Role
As a Medical Receptionist, you will be the first point of contact for our patients, contributing to exceptional patient care within Australia's largest Radiology Network.
Responsibilities
- Greeting patients warmly and assisting with check-in procedures.
- Answering emails and phone calls promptly and handling inquiries professionally.
- Advising patients of preparation prior to relevant scans.
- Handling billing procedures for private, Medicare, workers compensation, and DVA.
- Collaborating with clerical and technical staff, radiologists, and referrers.
Requirements
- Strong background in customer service.
- Confidence working across multiple screens and systems.
Skills
- Clear verbal and written communication skills.
- Strong organisational abilities to manage appointments and patient flow.
Location
- Newtown
Work Type
- Full-time contract
- Onsite
Salary/Compensations
- Industry-competitive salary and benefits package
- Annual Remuneration Review
Benefits
- Fitness passport, including full gym access and a range of classes
- Supportive management that values your well-being
- Discounted and bulk billed scans and services for you and your family
- Comprehensive training
- Career opportunities across our diverse Network
- Collaborative and inclusive team
- Free street parking
- Quick walk to trains/buses
- Uniform options at no cost with annual top ups
About the Company
- I-MED Radiology is Australia's largest private diagnostic imaging network with over 240 clinics nationally.
- Offers a comprehensive range of services including CT, MRI, ultrasound, general x-ray, and Nuclear Medicine.
- Committed to exceptional standards of patient care.
- Vision is to be the most respected and trusted medical imaging specialists in the world.
- Purpose is to help save lives and reduce uncertainty.