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About the Role

The Central Office & Data Center Technician plays a critical role in supporting the execution of carrier-grade network deployments across central office and data center environments. This position is responsible for ensuring high-quality installation standards, maintaining site integrity, and supporting field-level troubleshooting activities within live network environments.

Responsibilities

• Perform rack-and-stack of telecom and optical transport equipment, including racks, shelves/chassis, patch panels, and cable management systems.
• Install and connect AC/DC Power Cabling.
• Run, dress, terminate, and patch fiber and copper cabling between equipment and patch fields (ODF/MDF/cross-connects).
• Maintain professional cable management standards (bend radius compliance, accurate labeling, cleanliness).
• Support site infrastructure tasks such as mounting hardware, ladder rack/cable tray support, and equipment placement per site standards.
• Maintain accurate as-built documentation, including port maps, patching logs, redlines, and completion photos.
• Perform onsite troubleshooting of physical layer issues (incorrect patching, dirty connectors, loose connections, damaged cables).
• Support equipment card replacements and assist with provisioning/turn-up activities.
• Participate in maintenance windows and urgent break-fix/outage response in coordination with the deployment team.
• Assist with fiber testing using tools such as OTDR and power meters when required.

Requirements

• 2+ years of hands-on experience in telecom, central office, or data center environments
• Experience with rack & stack and structured fiber installations
• Exposure to carrier-grade network environments (transport/backbone systems)
• Ability to read and follow technical documentation, diagrams, and MOPs
• Strong documentation discipline and attention to detail
• Ability to work independently and as part of a crew
• Professional communication skills
• English required; Spanish is a plus
• Willingness to travel up to 90%
• Candidates must be legally authorized to work in the United States and able to access customer sites as required.
• Depending on customer or project requirements, background checks, drug screening, or additional site clearance processes may be required.

Skills

• Ciena (6500, Waveserver or similar platforms)
• Nokia optical transport systems
• Infinera systems
• DWDM transport platforms
• IP routers and carrier switches
• OSA
• FIBERSCOPE
• OTDR
• Power meters

Location

• Americas

Work Type

• On-call shifts
• Nights
• Weekends
• Maintenance windows

Experience Level

• 2+ years of hands-on experience

Salary/Compensations

• $45,000 – $50,000 per year

Benefits

• 401(k) matching
• Paid time off
• Paid training

About the Company

• R&G Telecomm Group supports carrier-grade network infrastructure deployments across the Americas.
• We partner with global technology manufacturers and network operators to deliver installation, deployment, and field-level support services within central offices, POPs, and data center environments.
• Our culture is built on ownership, accountability, and technical precision.
• We value professionals who take pride in their execution, work well in high-responsibility environments, and represent the company with integrity at customer sites.

Equal Opportunity

• R&G Telecomm Group is an Equal Opportunity Employer and considers all qualified applicants in accordance with applicable law.