Coordinator, Customer Service at ELC Beauty LLC | Toronto, Ontario, CAN | Rezi

Coordinator, Customer Service at ELC Beauty LLC

Coordinator, Customer Service

ELC Beauty LLC · Toronto, Ontario, CAN

1 months ago

Coordinator, Customer Service

ELC Beauty LLC · Toronto, Ontario, CAN

a month ago
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Responsibilities

  • Source supplies that reflect the company aesthetic codes (industrial/minimal/wabi sabi /vegan).
  • Welcome guests warmly, providing office tours.
  • Receive and organize packages and deliveries.
  • Operate office equipment such as printers, phone systems, and music systems.
  • Maintain office cleanliness, appearance, and ambiance, including music, plants, and feng shui.
  • Coordinate meetings with related departments and offices.
  • Serve as the primary contact for office/building design, remodeling, questions, and concerns.
  • Run errands as needed for the office.
  • Maintain office plants and collaborate with the urban garden designer for harvesting.
  • Assist the culture coordinator with internal events to enhance company wellness and cultural initiatives.
  • Coordinate with cleaning companies, snow removal services, IT, and other vendors.

Requirements

  • Open to diverse professional backgrounds; preference for artists, craftspeople with high sensitivity, or those with brand atmosphere experience.
  • Demonstrate passion for Le Labo and a deep understanding of the Brand DNA, voice, and visual rhetoric.
  • Possess a people-person spirit, even-tempered, driven by others' wellness and comfort, friendly yet firm.
  • Be a motivated, self-starting individual capable of working independently and collaboratively.
  • Ability to work with different departments and approach projects in a multi-disciplinary fashion with creative problem-solving skills.
  • Strong written and verbal communication skills, capturing the brand's unique tone of voice and visual cues.
  • Warm and hospitable nature.
  • Highly organized with the ability to manage both physical and conceptual systems.
  • Meticulously clean with an impeccable eye for detail, enjoying organization.
  • Interest in plants, flowers, food, and olfactive arts is a plus.

Skills

  • Sourcing
  • Guest reception
  • Office equipment operation
  • Office maintenance
  • Meeting coordination
  • Vendor coordination
  • Plant care
  • Event assistance
  • Communication skills
  • Organization
  • Detail-oriented