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About the Role

The Collections Manager oversees day-to-day accounts receivable activities, leading a team responsible for insurance and non-insurance AR. This role focuses on driving timely collections, improving processes, and ensuring consistent and effective practices across the team. The position partners closely with attorneys and Finance to support cash flow and resolve outstanding balances.

Responsibilities

• Manage daily AR operations and supervise a team of Collections Coordinators
• Monitor and drive collection efforts to ensure timely payment and reduce aging balances
• Track and report on key metrics such as collections, aging, and productivity
• Provide coaching, feedback, and support to improve team performance
• Partner with attorneys to follow up on outstanding balances and resolve issues
• Review reports to identify trends, discrepancies, and opportunities for improvement
• Ensure consistent application of collections policies and best practices

Requirements

• Bachelor’s degree in Business, Finance, or related field preferred
• 5–8 years of experience in collections or revenue cycle management, preferably in a law firm or professional services environment
• Prior team lead or supervisory experience preferred
• Strong understanding of AR processes and collections strategies
• Experience with collections systems (Aderant or similar a plus)
• Strong communication, organizational, and problem-solving skills

Skills

• Collections
• Revenue cycle management
• Team leadership
• AR processes
• Collections strategies
• Collections systems
• Communication
• Organization
• Problem-solving

Location

• New Jersey
• New York City Metro area
• Nationwide

Work Type

• Full-time

Experience Level

• 5-8 years

Education Level

• Bachelor's degree

Salary/Compensations

• $113,750 - $149,250

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) Retirement Plan
• Flexible Spending Account
• Health Savings Account
• Firm-paid holidays
• Vacation time
• Sick time
• Employee assistance program

About the Company

• Focused on employment and labor law since 1958, Jackson Lewis P.C.’s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business.
• We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee.
• The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”.
• We are a preeminent workplace law firm dedicated to our clients and passionate about providing the highest quality, creative and effective representation of employers on the full range of employment and labor law matters, through offices strategically located throughout the country.
• We provide a rewarding and collegial work environment for the leading attorneys in our field.
• We work hard to preserve the values that make Jackson Lewis a gratifying place to practice law.
• We are a law firm where people know each other and work together to best serve our clients.

Equal Opportunity

• We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.