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About the Role

QuadReal Property Group is seeking an experienced and driven Operations Manager to lead building operations at 145 King Street West, a prominent Class A office tower in Toronto's Financial District. This senior leadership role focuses on operational excellence, sustainability, and tenant experience, with accountability for day-to-day operations, capital execution, energy management, and life safety.

Responsibilities

• Lead, mentor, and develop a multidisciplinary operations and technical services team.
• Provide support to the General Manager and Property Manager.
• Chair monthly Operations and OH&S team meetings.
• Represent the property on QuadReal's national OH&S committee.
• Foster a safety-first culture and champion continuous improvement.
• Implement preventive maintenance plans and oversee repairs for HVAC, mechanical, plumbing, lighting, electrical, elevating devices, and life safety systems.
• Oversee computerized building automation and control systems.
• Conduct regular property inspections to identify and resolve deficiencies.
• Interact professionally with tenants, vendors, and guests.
• Oversee environmental programs, including assessments, reporting, waste, recycling, and hazardous materials management.
• Oversee tenant service request tracking.
• Perform life cycle costing exercises for capital planning.
• Prepare annual operating and capital project budgets.
• Manage expense controls and operate within established budgets.
• Deliver quarterly departmental activity and financial performance reports.
• Prepare specifications, tender, and award contracts.
• Ensure achievement of key performance indicators.
• Manage energy performance, utility consumption, and utility contracts.
• Provide monthly meter reading data for tenant utility charge-backs.
• Identify and implement energy efficiency opportunities.
• Champion QuadReal's net-zero decarbonization agenda.
• Manage and deliver operating and capital projects.
• Enforce tenant improvement construction management requirements.
• Coordinate communications with internal stakeholders.
• Issue and oversee work permits for various activities.
• Maintain and update site technical and operations manuals.
• Implement the corporate occupational health and safety program.
• Conduct insurance and risk management inspections.
• Liaise with regulatory authorities and municipal/civic bodies.
• Implement and maintain national and regional compliance initiatives.
• Provide technical and administrative advice on operational matters.
• Remain current with industry best practices, legislative changes, and emerging technologies.
• Perform other duties as assigned.

Requirements

• 10+ years of progressive building operations experience in a Class A commercial office environment.
• Demonstrated leadership experience managing technical and trades staff in a unionized setting.
• Strong technical knowledge across HVAC, BAS, electrical, life safety, and building envelope systems.
• Proven experience managing complex capital projects and multi-million dollar operating budgets.
• Deep understanding of energy management practices, utility structures, and sustainability frameworks.
• Proficiency with CMMS and building automation platforms.
• Familiarity with BOMA Best, LEED, or equivalent sustainability certifications is an asset.
• Knowledge of applicable codes, standards, and regulations (Ontario Building Code, ESA, TSSA, CSA, OHSA).

Skills

• Building Operations
• Team Leadership
• Technical Services
• Preventive Maintenance
• Building Automation Systems (BAS)
• Energy Management
• Sustainability
• Capital Project Management
• Budget Management
• Financial Reporting
• Contract Management
• Life Safety Systems
• Tenant Relations
• Environmental Programs
• Risk Management
• Compliance Management

Location

• Toronto, Ontario

Work Type

• Full-time
• Onsite

Experience Level

• Senior

Education Level

• Post-secondary education in Engineering Technology, Facilities Management, or a related discipline
• Industry designations (FMA, RPA, CEM) are an asset

Salary/Compensations

• $110,000 - $125,000

Benefits

• Performance-based incentive plan
• Comprehensive health & dental benefits
• Pension plan
• Paid time off

About the Company

• QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia, with $98.5 billion in assets under management.
• QuadReal invests directly through operating platforms and via programmatic partnerships.
• The company seeks to deliver strong investment returns while creating sustainable environments.
• QuadReal has created spaces that enhance the lives of the people and communities it serves for 10 years.
• Headquartered in Vancouver, Canada, QuadReal is a leading global real estate partner focused on driving meaningful impact while delivering prudent growth.
• With a global perspective and local expertise from offices across Canada, the US, Asia and the UK, QuadReal's success stems from its team and values: integrity, collaboration, performance, innovation and responsibility.
• The company is reimagining an industry and building a culture where ingenuity meets community building.

Equal Opportunity

• We value diverse experiences and perspectives. Even if your skills don’t align 100% with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community.
• Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.
• We use artificial intelligence (AI) technology — alongside human review — to assist in screening and assessing applicants for this position. Our recruitment team remains involved in all decisions.
• QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format.