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About the Role

We are seeking a Server to provide exceptional dining experiences, acting as the face of the restaurant and ensuring every guest feels welcomed and valued. This role is ideal for someone outgoing, organized, and thriving in a fast-paced environment, especially during busy summer periods with patio dining, TIFF, and international soccer games.

Responsibilities

• Provide attentive and friendly service, ensuring each guest feels welcomed and valued throughout their dining experience.
• Take orders accurately and make recommendations from the menu, showcasing your knowledge of our offerings.
• Deliver food and drinks promptly, ensuring all orders are correct and meet quality standards.
• Engage with guests to ensure satisfaction, addressing any questions or concerns promptly and professionally.
• Collaborate with your teammates, maintaining open communication during busy shifts to ensure seamless service.
• Keep the dining area clean and organized, supporting a safe and enjoyable environment for guests and staff.
• Handle guest payments and manage the cash drawer with accuracy and attention to detail.
• Stay up-to-date with menu items and specials, using your expertise to enhance the guest experience.

Requirements

• 1+ years of serving experience in a high-volume restaurant or bar.
• Strong communication skills and confidence when engaging with guests.
• A guest-focused mindset and passion for creating memorable dining experiences.
• Ability to multitask and stay organized in a fast-paced environment.
• Calm under pressure with quick problem-solving skills.
• A genuine love for hospitality and connecting with people.
• This position begins as a 3-month contract, with the possibility of extension to a permanent role based on performance and business needs.

Skills

• Communication skills
• Guest engagement
• Multitasking
• Organization
• Problem-solving
• Hospitality

Location

• Participating Recipe brands

Work Type

• Contract
• Full-time

Experience Level

• 1+ years of serving experience

Salary/Compensations

• 17.60

Benefits

• Competitive pay
• Employee dining discount at participating Recipe brands
• Flexible scheduling
• Growth and development opportunities
• Career advancement opportunities
• Fun, energetic team environment

About the Company

• At Elephant & Castle, we serve up the best bits of a classic British pub: hearty food, proper pours, lively conversation, and a warm welcome that feels like home.
• Football is in our DNA. Our pubs are gathering places for passionate fans, big reactions, and unforgettable moments.
• Our teams are made up of genuine, hardworking, hospitality-loving humans who bring personality, energy, and teamwork to every shift.
• We’re proud to offer hands-on training, real opportunities to grow, and a culture built on camaraderie, respect, and having a laugh along the way.
• Elephant & Castle is part of a company that owns some of Canada’s most iconic restaurant brands.

Equal Opportunity

• At Elephant & Castle, our core value is "Taking Care of People."
• We are dedicated to fostering a diverse, equitable, and inclusive workplace where every individual is valued and supported.
• We are also committed to providing accommodations in accordance with applicable human rights and accommodation legislation.
• If you require an accommodation to participate in the job application or interview process, please contact us at careers@franworks.com.