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About the Role

Pet Food Express is seeking passionate, sales-driven individuals to join their team as Sales Consultants. This role is crucial to the company's success, focusing on providing tailored solutions and trusted advice to create memorable shopping experiences for pet parents.

Responsibilities

• Proactively approach and engage with customers.
• Ask questions to understand customer needs and build relationships.
• Use the Whole Life Approach to provide tailored recommendations.
• Participate in daily training and educational programs.
• Stay up-to-date on new products, promotions, and the pet community.
• Educate customers on product benefits and solutions.
• Consistently show up on time and maintain reliable attendance.
• Operate the cash register efficiently and provide a friendly checkout experience.
• Unload shipments and stock the store, including heavy lifting.
• Clean and maintain the store.
• Support overall store operations by performing additional duties as assigned.

Requirements

• Previous retail experience and pet experience is preferred.
• A passion for pets and a desire to help pet parents.
• A sales-driven attitude with a desire to exceed goals.
• A warm and welcoming personality with a strong customer service mindset.
• Eagerness to learn and participate in daily educational activities.
• Dependable and reliable with strong attendance and punctuality.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.
• Must be able to lift, move and carry up to 35 pounds.
• Ability to climb and balance using a ladder and/or step stool.
• Ability to continuously stand, walk, bend, stretch, and engage in repetitive motions.

Skills

• Sales
• Customer Service
• Product Knowledge
• Communication
• Problem-Solving

Location

• San Francisco
• Los Angeles

Work Type

• Full-time

Experience Level

• Entry Level

Salary/Compensations

• $19.20 - $20.20 per hour

Benefits

• Career paths and advancement options
• Development and leadership training
• Generous in-store employee discount
• Life insurance
• Pet insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) for FT employees
• Health insurance for FT employees
• 401k with employer match
• Employee referral bonuses
• Bring your well-behaved pet to work
• Opportunities to make an impact in the community

About the Company

• Pet Food Express is the best place to shop for pet supplies, driven by passionate employees who provide tailored solutions and trusted advice.
• We are committed to creating a memorable shopping experience for pet parents.

Equal Opportunity

• Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law.
• This applies to all Pet Food Express activities, including recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge.
• Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.
• For applicants in San Francisco or Los Angeles: We will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.