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About the Role

We are expanding the Experience Design team to deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through service design, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met.

Responsibilities

• Deliver service blueprints, user journeys, flows, lo-fi & hi-fi prototypes, interface design, component designs, design specifications, presentations and design pitches.
• Perform discoveries and are comfortable with planning, scoping, conducting, analysing and communicating findings that ground design decisions against user needs.
• Collaborate with UX researchers while also conducting your own research and evaluations to test and improve designs.
• Reshape user stories and defining acceptance criteria.
• Identify patterns and workflows by considering the larger system.
• Collaborate with the team in analysis and synthesis to increase consensus and challenge assumptions.

Requirements

• Experience with the design and development lifecycle, from the initial discovery phase through to working with developers to produce the final solution.
• Experience producing component-based UI or contributed to a design system and can talk to brand values and how best to serve the needs for mobile, tablet and desktop UI, with experience designing products that meet accessibility standards.
• A portfolio that showcases your design process and thinking.
• Experience working within the GDS framework and service standards is a benefit.
• Intellectually curious, creative problem solver focused on design methodology and passionate about inclusive, accessible services for a diverse user population.
• Developing a deep understanding of user needs and be a champion of the benefits of being user centred, inclusive design and accessibility.
• Enjoy collaborative work in a dynamic and creative environment.
• Comfortable working with the different technical experts being part of a multidisciplinary team, guiding software engineers as they build your designs.
• A strong desire to co-create with users and relish participation of stakeholders and the wider team and have experience leading workshops and broader inclusive design initiatives.
• Great with stakeholders and are an engaging communicator, able to speak fluently to business people, designers, engineers and other stakeholders.
• Comfortable working in all fidelity of design, from initial concepts to final design specifications, from the initial discovery phase through to working with developers to produce the final solution.
• UX savvy, able to craft and translate user needs into journeys and show evidence how the solutions meet the required needs with measurable value.
• Understand graphic design and are versed in typography, application of colour theory, consistent use of branding and information hierarchy.
• Technology savvy and have a good understanding of how digital services are designed, developed and operated.
• Understand agile and lean practice.
• Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application.

Skills

• Service Design
• Interaction Design
• User Research
• Service blueprints
• User journeys
• Flows
• Lo-fi & hi-fi prototypes
• Interface design
• Component designs
• Design specifications
• Presentations
• Design pitches
• Design methodology
• Inclusive design
• Accessible services
• User needs
• User centred design
• Accessibility
• Design systems
• Graphic design
• Typography
• Colour theory
• Branding
• Information hierarchy
• Agile
• Lean practice
• GDS framework
• Service standards

Location

• London

Work Type

• Onsite
• Hybrid

Experience Level

• Consultant
• Senior Experience designer
• Minimum of 3 years’ experience in a design role at a consumer-focused company, or government body

Education Level

• Degree in Design, Psychology, Human Computer Interaction, or a related field

Salary/Compensations

• Competitive (based on experience)

Benefits

• Up to 25 days’ vacation per year
• Private medical insurance
• 3 extra days leave per year for charitable work of your choice

About the Company

• Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services.
• With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
• We believe in inclusion and diversity and supporting the whole person.
• Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity.
• Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
• “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO
• Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
• We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
• Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.
• We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
• Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.
• We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com

Equal Opportunity

• We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.
• Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
• Bring your incredible skills and join our global team of innovators.
• We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients.
• With us, you’ll continue to learn and grow so you can advance in your career.
• Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive.
• Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world.