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About the Role

The Partnerships Relationship Manager will launch and lead sales and partner enablement efforts at SpotOn. This role will collaborate across multiple teams, including partnership, sales, sales operations, and marketing, to drive partner-attributed revenue and generate value for Strategic Referral Partners.

Responsibilities

• Develop strategies to increase partner participation, referral activity, and revenue contribution.
• Work directly with partner sales teams on lead sharing, co-selling, co-branded marketing, and sales support efforts.
• Educate strategic referral partner sales teams on the value of SpotOn’s suite of restaurant solutions.
• Build and maintain relationships with stakeholders at all levels of partner organizations.
• Collaborate with marketing and partner-enablement on resources and collateral for partner sales efforts and education.
• Collaborate with marketing and partner-enablement on resources and collateral for SpotOn sales efforts.
• Collaborate with Sales Operations on lead management, speed to lead, lead assignment, and lead tracking.
• Identify, prospect, and develop new business opportunities within assigned partner networks.
• Collaborate with cross-functional teams to implement process improvements, sales-supporting collateral, marketing, and training programs.
• Execute CRM expectations and appropriate data recording/tracking.
• Act as an internal resource for partner-related questions and information for the SpotOn Sales Organization.
• Plan, coordinate, and execute partner events, conferences, trade shows, workshops, webinars, and educational sessions.
• Develop and execute strategic partnership growth plans, conduct regular business reviews, and analyze performance metrics.
• Manage multiple partnership initiatives simultaneously, ensuring timelines, deliverables, and communication remain on track.
• Stay current with industry pains, needs, best practices, and technology trends.

Requirements

• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• Ability to connect and create strong working relationships.
• Comfortable presenting to groups ranging from frontline sales teams to leadership.
• Ability to analyze and distill key insights from complex data.
• Ability to travel up to 60% of the time.
• Excellent organizational skills.
• Ability to work with minimal supervision/ self-starter.
• Work authorization in the U.S. is required.
• Visa sponsorship is not available for this role.

Skills

• Salesforce CRM

Location

• Remote

Work Type

• Full-time

Experience Level

• Minimum of 5 years of experience in partnership management and account management
• Minimum of 5 years of sales and customer success (inside or outside)
• Experience planning and executing events, training programs or partner enablement initiatives
• 2-3 years of experience with Salesforce CRM

Education Level

• Associate’s or Bachelor’s degree in business, marketing or related field. Bachelor’s preferred

Benefits

• Medical, Dental, and Vision Options
• HSA with Employer Match
• Company-Paid Life Insurance & Disability
• 401(k) Retirement Savings & Annual Employer Match
• Restricted Stock Units (RSUs)
• Pre-Tax Commuter Benefits
• Paid Parental Leave
• Paid vacation, 10 company holidays (including 1 floating holiday), sick time, and volunteer time off
• Monthly cell phone and internet stipend
• Education reimbursement up to $2,000 per calendar year

About the Company

• We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win.
• From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people.
• Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
• Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running
• We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it.
• If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

Equal Opportunity

• SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
• SpotOn is an E-Verify company.