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About the Role

Serve customers by performing customized, mission-based lab work and research protocols to return time back to science.

Responsibilities

• Perform tasks in inventory management including consumables, chemicals, and samples.
• Ensure accurate inventory control and process requests leading to inventory movement.
• Fulfill customer metric reporting.
• Monitor slow-moving and dead inventory.
• Conduct cycle counting and yearly physical inventories.
• Provide daily customer service and communicate with customers regarding inventory management.
• Perform purchasing functions including back order reporting, expediting, direct factory shipments, and managing quotes.
• Handle document control, records maintenance, and resolve open invoices or pricing issues.
• Perform order entry, reporting, maintaining metrics, and cost savings tracking.
• Coordinate shipping activities, including handling routine issues and operating basic warehouse equipment.
• Enter shipping information into customer computer systems and perform equipment inspections.
• Handle hazardous materials and prepare shipping documentation and packaging.
• Interface directly with customer point of contact, purchasing directors, facility directors, and plant managers.
• Manage consigned, non-consigned, customer-owned, or third-party inventory.
• Utilize Avantor and customer computer systems (SAP, Citrix, Intranet, Avantor Inventory Management Systems, ChemSW, and customer-specific systems).
• Meet goals and objectives for safety, performance, and quality.
• Create programs for enhanced service efficiencies.
• Interface with Avantor Sales Force and manufacturer representatives.
• Document change management.
• Perform desktop delivery of inbound packages to customer contacts.
• Update and maintain Standard Operating Procedures.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED required.
• 2+ years of customer service, inventory replenishment, or material handling experience, or transferable education.
• Basic Office Skills: Use of Microsoft Office Applications (Teams, Outlook, Excel).
• Access to required Avantor and/or customer-based systems.
• Must be customer-focused with demonstrated customer service skills.
• Possess interpersonal skills to support various levels of personnel at the customer site.
• Must be able to lift around 35+lbs.

Skills

• Microsoft Teams experience preferred.
• Supply chain knowledge is preferred.
• Strong organizational skills.
• Ability to multitask.
• Ability to meet required deadlines.
• Ability to work independently and as part of a team.

Location

• South San Francisco, CA

Work Type

• Temporary
• Full-time

Experience Level

• 2+ years

Education Level

• High School Diploma or GED
• University degree or college diploma

Salary/Compensations

• $49,000.00 - $79,350.00

About the Company

• Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries.
• Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve.
• One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers.
• Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries.
• We set science in motion to create a better world.

Equal Opportunity

• Avantor is proud to be an equal opportunity employer.
• We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor.
• We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.