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About the Role
Shipt is seeking a Product Manager for its Fulfillment team, operating a multi-sided marketplace. This role focuses on driving products and systems to balance supply and demand, ensuring fulfillment, delivery reliability, and coverage while optimizing costs. The ideal candidate is analytical, execution-oriented, and comfortable with ambiguity, making data-driven strategic decisions.
Responsibilities
- Drive products and systems that maximize order fulfillment, delivery reliability, and geographic coverage.
- Optimize efficiency and operational costs.
- Work on complex problems such as supply/demand forecasting and new delivery promises.
- Ensure customers consistently receive a high-quality experience across regions, delivery windows, and peak-demand periods.
Requirements
- 3+ years of product management experience in logistics, retail, gig, or related field.
- Proven experience in identifying, scoping, and launching AI/ML-powered products.
- Demonstrate an 'AI Native' mindset by understanding data pipelines, model constraints, and ethical AI implications.
- History of strong partnerships with design and engineering.
- General understanding of design and development systems and processes.
- Demonstrate a high level of empathy and storytelling capability to influence a large network of stakeholders and customers.
- Technical expertise and the ability to make informed trade-offs between various system architectures.
- Experience with SQL, Figma, Miro, ClickUp, or equivalent.
Skills
- Agile Methodology
- Artificial Intelligence (AI)
- Machine Learning (ML)
- Product Management
- Product Roadmap
Location
- Birmingham
- San Francisco
- Minneapolis
Work Type
- Hybrid
Experience Level
- 3+ years
Salary/Compensations
- $115,000 - $150,000
Benefits
- Medical
- Dental
- Vision
- 401k plan
- Discretionary vacation for exempt team members
- Paid holidays
- Paid sick leave
- Eligibility for an annual bonus
- Potential for restricted stock units
About the Company
- Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch.
- Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.
- Shipt aims to put its team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities.
- Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities.
- Shipt was founded and is headquartered in Birmingham, Alabama.
- Hi, we’re Shipt! We’re a retail-tech company that connects people to reliable, high-quality delivery with a personal touch.
- Shipt is an industry leader in outstanding service and care.
- Target is beloved across the country for their focus on bringing joy to families.
- Together, Shipt and Target have created a synergy that results in an elevated, personalized experience for all our customers, team members, and partners.
- Shipt reaches more than 60 million households across the U.S.
Equal Opportunity
- Shipt is an equal opportunity employer and value diversity at our company.
- We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.
- Please inform your recruiting contact upon initial connection if you need a reasonable accommodation.
- If you need assistance filling out a job application, please complete this form.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.