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About the Role

First Place for Youth is seeking passionate individuals to make a positive impact on the lives of foster youth. This role supervises a multidisciplinary team serving transition-age foster and former foster youth, ensuring high-quality, trauma-informed services that support their journey to independence.

Responsibilities

• Hire, train, develop and supervise/coach a multi-disciplinary team of Youth Specialist and Education Coach staff.
• Lead team members in setting personal and program-wide work goals and in maintaining accountability for goal achievement.
• Facilitate regular weekly program staff meetings.
• Support staff in addressing complex youth needs, including academic challenges, housing instability, mental health concerns, system involvement, and life skill development.
• Serve as a clinical resource for staff around engagement, boundary setting, crisis response, and ethical decision-making.
• Conduct regular individual supervision, case consultation, and reflective practice sessions including routine field observations of staff.
• Review care plans, education plans, and goal-setting to ensure consistency and effectiveness.
• Foster a supportive team culture that mitigates burnout and secondary trauma.
• Guide staff in developing and monitoring individualized plans focused on high school completion, postsecondary readiness, barrier reduction, and life skills.
• Support complex case coordination and cross-system collaboration.
• Ensure documentation meets internal standards and funder requirements.
• Provide training and consultation grounded in evidence-based practice and First Place for Youth guiding principles.
• Ensure all ILSP staff are aligned with mission, values, and goals of First Place, capable of acting as ambassadors for the agency.
• Provide direct intervention as needed including consultative support, crisis intervention, and conflict mediation.
• Provide consultation during youth crises or high-risk situations.
• Support de-escalation, safety planning, and appropriate referrals.
• Ensure adherence to mandatory reporting laws and ethical standards.
• Partner with leadership to establish and maintain best practices for youth safety and staff support.
• Support responsibility for the daily operations of the center and staff team.
• Oversee day-to-day operations and effective functioning of assigned team; track outcomes, manage budget and contract, and ensure compliance with program policy.
• Support intake and referral processes to ensure full recruitment, enrollments, and engagement of youth in program.
• Effectively manage team to ensure baseline and in program assessments, summaries and action plans are timely and accurate.
• Develop and maintain effective working relationships with community partners including County Social Work and Probation staff and supervisors.
• Participate in the implementation of First Place’s outreach and marketing strategy to promote referrals and services.
• Champion Continuous Quality Improvement.
• Acts as a systems specialist in assigned program areas.
• Collaborate with the Center Manager to align clinical services with workshops, drop-in support, and resource center activities.
• Completes routine management reports and data on program activities and outcomes.
• Work closely with the Director of Programs and the Management Team to provide leadership to the organization’s programs.
• Support on-going development and evaluation of highly effective programs and organizational systems.
• Actively participate in regularly scheduled Manager’s meetings, agency staff meetings, and individual supervision.
• Incorporate performance management best practices in the delivery of services.
• Provide local leadership including ensuring safe office environment.
• Liaise with Finance, Housing, Compliance, Talent, Development, and other departments to achieve effective and efficient programming.
• Work with referral agencies, community resource organizations, and First Place staff to develop creative ways for participants to practice and strengthen their independent living skills.
• Professionally and effectively represent the agency as needed at regularly scheduled meetings with collaborative partners.
• Acts as a liaison with the County Child Welfare Services, Probation, and other community service providers.
• Facilitates meetings as needed with other agencies and community partners.
• Works closely with Child Welfare Workers and Probation Officers to build and maintain relationships.
• Other duties as assigned.

Requirements

• Master's Degree in Social work or social welfare; Marriage, family, and child counseling; Child psychology, child development; Counseling psychology, social psychology; Clinical psychology or educational psychology; Education with a counseling emphasis; or Equivalent Master's Degree required.
• Three years of full-time social work or casework employment in the field of family or child welfare services required.
• At least 5 years’ experience working with underserved and disadvantage populations, Transition Aged Youth.
• Prior program budget management experience is preferred.
• 2-4 years supervisory/managerial experience Required.
• A strong dedication to cultural competency that creates conditions that remove barriers.
• At least two years of experience working with underserved and disadvantaged populations, preferably current and former foster youth.
• Excellent understanding of education, employment, wraparound resources for youth as well as awareness of other services for young adults and young parents.
• Exemplary people management skills, strategic leadership abilities, and the ability to link the development of people with the achievement of organizational outcomes.
• Ability to both take direction or work independently as the situation requires.
• Strong supervisory skills and proven success supporting staff development and empowerment.
• Demonstrated success organizing, managing, and evaluating programs, events, campaigns or productions.
• Exceptional oral and written communication skills including the demonstrated ability to effectively present information to top management and program staff.
• Professional demeanor and the ability to represent the interests of the agency with community stakeholders.
• Availability for occasional evening and weekend work and some travel as needed.
• Local candidates preferred.
• We are unable to sponsor work visas now or in the future.
• First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law.

Skills

• Trauma-informed care
• Youth-centered services
• Human resource management
• Contract management
• Services management
• Budgeting
• Reporting
• Positive youth development
• Strength-based approach
• Motivational interviewing
• Clinical services
• Workshop facilitation
• Data analysis
• Performance management
• Cultural competency
• People management
• Project management
• Program management
• Strategic leadership
• Communication skills
• Crisis intervention
• Conflict mediation
• Case management
• Cross-system collaboration
• Community outreach
• Marketing strategy

Location

• San Francisco
• Oakland

Work Type

• In-office
• Onsite

Experience Level

• 3 years of full-time social work or casework employment in the field of family or child welfare services
• 5 years experience working with underserved and disadvantage populations, Transition Aged Youth
• 2-4 years supervisory/managerial experience

Education Level

• Master's Degree in Social work or social welfare; Marriage, family, and child counseling; Child psychology, child development; Counseling psychology, social psychology; Clinical psychology or educational psychology; Education with a counseling emphasis; or Equivalent Master's Degree

Salary/Compensations

• Pay will be determined based on Education and Experience.

Benefits

• 15 days of vacation time in the first year
• 12 days of sick time
• 2 floating holidays
• 15 paid holidays
• Employee’s choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans
• Principal dental and vision coverage with up to 90% of the premium covered by First Place
• Healthcare and Dependent care FSA plans
• Principal basic life and voluntary life insurance coverage
• Employee Assistance Program
• 401(k) retirement savings plan
• Paid sabbatical

About the Company

• First Place for Youth is a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing.
• We believe that all young people deserve the opportunity to thrive and lead successful, independent lives.
• Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed.
• We thrive on innovation, pushing the boundaries of foster care support.
• We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered.

Equal Opportunity

• First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law.