Housekeeping Inspector- Home2 Suites at Home2 Suites, Queensbury | Town of Queensbury, NY, United States | Rezi

Housekeeping Inspector- Home2 Suites at Home2 Suites, Queensbury

Housekeeping Inspector- Home2 Suites

Home2 Suites, Queensbury · Town of Queensbury, NY, United States

1 months ago

Housekeeping Inspector- Home2 Suites

Home2 Suites, Queensbury · Town of Queensbury, NY, United States

2 months ago
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About the Role

The purpose of a Housekeeping Inspector is to direct housekeeping staff to ensure all rooms and public areas meet established cleanliness and quality standards. This role also involves acting as Manager on Duty when the Executive Housekeeper is off and providing assistance as needed.

Responsibilities

  • Supervise housekeeping staff, including room attendants, laundry attendants, and public area attendants.
  • Inspect, train, and supervise room attendants to ensure all rooms and public areas meet established cleanliness and quality standards.
  • Provide open communication, training, coaching, counseling, and performance feedback to ensure maximum efficiency.
  • Monitor the condition of all housekeeping equipment for proper maintenance, cleaning, and repair.
  • Assess inventory, assign, inspect, verify, and report the status of rooms/suites.
  • Ensure stock rooms and carts are maintained with proper supplies.
  • Record data concerning work assignments and personal actions, and prepare periodic reports.
  • Inspect rooms as occupancy and staffing needs fluctuate.
  • Support the Executive Housekeeper in delivering incentives and programs that promote positive associate relations.
  • Support the Executive Housekeeper to ensure guest satisfaction scores meet or exceed brand benchmarks.
  • Perform any other duties as requested by supervisor.

Requirements

  • Up to one month related experience or training, or equivalent combination of education and experience.
  • Ability to work in a standing position for long periods of time up to 8 hours a day.
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, and work with minimum supervision.
  • Ability to exert physical effort consistent with cleaning assigned rooms as per hotel standards.
  • Ability to grasp, bend, stoop, push, or pull heavy loads weighing up to 30 lbs.

Skills

  • Supervision
  • Training
  • Inspection
  • Communication
  • Coaching
  • Counseling
  • Performance Feedback
  • Equipment Maintenance
  • Inventory Management
  • Reporting
  • Guest Satisfaction

Location

  • Queensbury, NY

Work Type

  • Full-time

Experience Level

  • Entry Level

Education Level

  • High School Diploma or equivalent

Salary/Compensations

  • $18.50 plus per hour

Benefits

  • PTO
  • Sick time
  • Discounted hotel rooms

About the Company

  • Home2 Suites by Hilton Queensbury-Lake George is a newly remodeled hotel with 108 rooms.
  • Matrix Hotels is an employer that values its associates and applicants, providing opportunities to build successful careers and engage in diverse and challenging work.

Equal Opportunity

  • Matrix Hotels does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition.
  • Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination.
  • Every reasonable accommodation will be made for disabled associates.
  • Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.