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About the Role

Mollie Stone’s Markets is seeking a Full-Time Dairy Manager for its Grand Central location in San Francisco. This role ensures the efficient daily operations of the dairy department, covering product receiving, stocking, rotation, merchandising, cleanliness, and customer service. The position supports store excellence by maintaining product quality, adhering to food safety standards, and creating an organized department. Depending on store needs, the role may function as a Dairy Manager or support staff (Grocery/Clerk).

Responsibilities

Maintain full and organized dairy cases throughout the day, ensuring shelves are properly stocked, faced, and rotated using first-in, first-out (FIFO) principles.
Receive, inspect, and verify accuracy of dairy deliveries, reporting discrepancies or quality issues promptly.
Ensure proper handling and storage of refrigerated products, including monitoring and documenting temperature logs.
Maintain department cleanliness, including cases, storage coolers, display equipment, and work areas in accordance with health and safety standards.
Assist customers with product inquiries, special orders, and general service needs in a friendly and professional manner.
Identify and pull expired, damaged, or non-compliant products; follow company disposal and documentation procedures.
Operate equipment safely (pallet jacks, dollies, case cutters, pricing tools, etc.) and report maintenance needs.
Support inventory management through regular counts, shrink control, and accurate recordkeeping.
Comply with all store policies, food safety procedures, and regulatory requirements.
Set and achieve the highest standards.
Supervise, schedule and assign duties to Team Members.
Provide customers with exceptional customer service.
Interview, train, and develop Team Members to build a high-performing team and minimize turnover.
Establish and maintain a positive work environment that encourages high Team Member morale.
Manage inventory and pricing to achieve required margin and labor targets.
Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices.

Requirements

High school diploma or equivalent.
Prior experience in grocery retail, dairy, or refrigerated department operations (or an equivalent combination of education and experience).
Ability to lift to 50 lbs. repeatedly, stand/walk for extended periods, and tolerate cold working environments.
Basic math, reading, and communication skills.
Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays.
Standing, walking, bending, reaching, and lifting for prolonged periods.
Ability to lift, carry, push, or pull up to 50 lbs.
Frequent exposure to cold temperatures in refrigerated cases and coolers.
Ability to operate manual equipment (pallet jack, dolly, box cutter).

Skills

Customer Service
Inventory Management
Food Safety Standards
Merchandising
Team Leadership
Training and Development

Location

San Francisco, CA

Work Type

Full-Time
Union Position

Experience Level

Department Lead Experience

Education Level

High School Diploma or Equivalent

Salary/Compensations

$28-30.66/hour

Benefits

Competitive Pay
Comprehensive Medical Insurance
Dental and Vision Insurance
Life Insurance
Employee Assistance Program
Pension Program
Commuter Benefits
Employee Discount on Mollie Stone’s Purchases
Paid Time Off

About the Company

Proudly serving San Francisco Bay Area communities since 1986, Mollie Stone’s Markets is a local, family-owned grocery store chain with over 38 years of exemplary performance.
The company makes a difference through food, delivering a large variety of exciting and quality products in an attractive and positive environment, with a focus on healthy, natural, and specialty foods.
Mollie Stone’s Buyers work closely with local producers to bring high-quality products to every aisle, aiming to surprise and delight customers.
They pride themselves on being an employer of choice, offering competitive wages, paid time off, health benefits, retirement plans, and career training programs.
As a local, family-owned business, they are grateful for customer support, which allows them to care for their employees.

Equal Opportunity

Mollie Stone’s Markets is an Equal Opportunity Employer.
Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.