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About the Role

Respond promptly to guest requests, maintain and clean guest rooms, and ensure all appliances are present and working. This role requires attention to customer service and a flexible schedule.

Responsibilities

• Respond promptly to requests from guests and other departments.
• Fill cart with supplies and transport cart to assigned area.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• Replace guest amenities and supplies in rooms.
• Replace dirty linens and terry with clean items.
• Make beds and fold terry.
• Clean bathrooms.
• Remove trash, dirty linen, and room service items.
• Check that all appliances are present in the room and in working order.
• Straighten desk items, furniture, and appliances.
• Dust, polish, and remove marks from walls and furnishings.
• Vacuum carpets in guest rooms and hallway.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete safety training and certifications.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, or walk for an extended period of time.
• Perform other reasonable job duties as requested by Supervisors.

Requirements

• Available to work a flexible schedule including evenings, weekends, and holidays.
• Qualified applicants with arrest and conviction records will be considered pursuant to the San Francisco Fair Chance Ordinance.

Skills

• Attention to customer service
• Professional and pleasant personality

Work Type

• Full Time

Salary/Compensations

• 25.32

Benefits

• Uniform laundering
• Stipend for work shoes
• Discounted meals
• Complimentary soft drinks
• Department celebrations
• Associate Appreciation Week
• Monthly associate recognition and reward programs
• Monthly cell phone stipend

About the Company

• Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company.
• Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives.
• Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves.
• Great vacations are the embodiment of a life, fulfilled.
• While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers.
• Join us on our journey.
• FOR A LIFE FULFILLED.
• Creating vacations that move you.
• 20,000+ Associates worldwide
• Vacation Ownership
• 7 Iconic Brands
• Approximately 120 Vacation Ownership Resorts
• 700,000+ Owner families
• 90%+ Guest satisfaction score
• Exchange & Third-Party Management
• More than 3,200 affiliated resorts in over 90 countries and territories
• Approximately 1.6 million exchange network members

Equal Opportunity

• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.