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About the Role

The Maintenance Supervisor is responsible for hands-on supervision of daily maintenance requirements and requests, preventive maintenance, and capital improvements.

Responsibilities

• Supervise staff, including assigning and reviewing work, planning, setting and maintaining standards, allocating personnel and addressing employee problems.
• Discipline, terminate and promote staff, and recommend salary increases, write performance appraisals, and interpret personnel policies and practices for staff.
• Provide orientation and training for current and newly hired staff.
• Respond to, and oversee daily work orders, maintenance requests, capital improvement projects, and unit turnovers.
• Perform plumbing tasks such as replacing faucets and sinks, repairing plumbing lines, and troubleshooting leaks.
• Apply understanding of operational principles and preventive maintenance of steam and water boiler systems.
• Apply comprehensive understanding of operational principles and preventive maintenance of building fire systems.
• Perform carpentry tasks such as installing and repairing windows and doors, and repairing drywall, kitchen cabinets, and countertops.
• Perform electrical tasks such as repairing and replacing switches, outlets, heaters, fans, and garbage disposals, troubleshooting electrical failure, and reading electrical and gas meters.
• Conduct work tasks safely in compliance with safety rules.
• Inspect units annually with General Manager.
• Conduct monthly pest control service with pest control vendor.
• Perform and keep records of all building and fire/life safety and operational equipment preventive maintenance.
• Keep General Manager informed of maintenance problems.
• Assist Facilities Manager with capital level maintenance projects.
• Develop and implement system replacement schedules.
• Assist the Facilities Department and Human Resources with monthly safety trainings.
• Respond to building emergencies on after-hours on-call schedule.
• Perform other duties as assigned.

Requirements

• Ability, willingness and sensitivity to work with a diverse, low-income population.
• Maturity, honesty, dependability, initiative and follow-through.
• Ability to read and communicate in English sufficiently to follow directions and communicate with supervisor, coworkers and resident.
• Ability and willingness to work tactfully under pressure and cope with stress.
• Ability to read basic blueprint drawings and electrical schematics.
• Problem-solving ability.
• Ability to order supplies and maintain recorded inventory.
• Ability to maintain current and accurate records and files.
• Ability to perform medium to heavy work involving sitting, standing, walking, lifting up to 75 pounds and climbing ladders and stairs.
• Ability to use a variety of hand and power tools necessary to perform mechanical, carpentry, electrical, plumbing and other building repairs and maintenance work.
• Ability to operate a variety of equipment including mechanic tools, carpenter tools, electrical tools, plumbing tools, shovels, rakes, etc.
• Ability to move objects, occasionally requiring exertion of considerable force.
• Ability to differentiate shades of color in performing electrical maintenance, painting and other work.
• Ability to coordinate eyes, hands and fingers in performing maintenance tasks.
• Ability to drive motor vehicles, including trucks.
• Visual acuity necessary to inspect buildings and review work orders.
• Hearing acuity sufficient to use telephone and communicate with residents and staff.
• Ability to add, subtract, multiply, and divide.
• Ability to judge situations where supervisor's involvement is needed.
• Ability to apply common sense understanding to semi-repetitive tasks.
• Ability to comprehend and correctly use maintenance logs, work orders, time sheets, purchase orders, etc.
• Ability to comprehend resident handbook and employee manuals.
• Ability to communicate effectively with coworkers and staff at all levels, residents, both verbally and in writing.
• Ability to adapt to changes in policy, methods, operations, etc. as they apply to property management operations and activities.
• Ability to work in an office environment and in and outside a variety of residential buildings.
• Ability to work under hot and cold conditions.
• Ability to work under conditions of moderate noise.
• Two consecutive years of experience in residential housing maintenance/property management.
• Two years of hands-on experience in the building trades: plumbing, electrical, carpentry and/or painting.
• Two years of experience supervising maintenance crews and contract vendors.
• Knowledge of Cal OSHA safety and code requirements.
• Knowledge of lead paint and asbestos abatement.
• Ability to conduct safety and/or skills trainings.
• Excellent interpersonal skills and ability to work in a team atmosphere.
• Capacity to work with a culturally diverse, low-income population.
• Ability to work independently and to follow instructions with minimal supervision.
• Ability to lift 75 pounds and climb ladders.
• Proficient in Microsoft Word and Excel.
• Certification in high rise fire safety training.
• HVAC certification.
• Valid California driver’s license and a motor vehicle report that matches TNDC’s insurer’s minimum guidelines.
• Bilingual and bi-literate in English and Spanish.

Skills

• Plumbing
• Carpentry
• Electrical
• Microsoft Word
• Microsoft Excel

Location

• San Francisco, CA

Work Type

• Full Time
• On-Call

Experience Level

• Minimum 2 years experience in residential housing maintenance/property management
• Minimum 2 years hands-on experience in building trades (plumbing, electrical, carpentry, painting)
• Minimum 2 years experience supervising maintenance crews and contract vendors

Salary/Compensations

• $37.83 - $41.17 Hourly

About the Company

• Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer.

Equal Opportunity

• In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.