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About the Role

This position is responsible for delivering client-facing services, including setting catering for meetings, ensuring the upkeep of office kitchens and supplies, and providing support with meeting room set-up tasks. As a member of a collaborative Hospitality team, this role maintains clean and orderly kitchen and meeting spaces, promotes a professional and inviting atmosphere, and delivers outstanding support for all meetings and events.

Responsibilities

Coordinate the setup and breakdown of catering stations, maintaining cleanliness and orderliness in all service areas.
Ensure food and beverage items are presented according to catering orders and promptly replenished.
Assist guests and staff with catering-related requests during events.
Monitor and maintain coffee machines, including refilling supplies and resolving operational issues.
Maintain kitchen areas to high health & safety standards.
Stock supplies such as snacks, coffee machine supplies, beverages, and other kitchen area supplies.
Order and manage coffee/snacks/supplies and inventory.
Manage post-event beverage reporting.
Produce coffee statistics and service log reports.
Review meeting and event service orders for completeness and accuracy.
Attend daily team meetings and contribute to event detail discussions.
Assist with maintaining process documents.
Set up and reset meeting rooms according to required layouts.
Ensure rooms are set/reset to original or predetermined layout before and after each meeting.
Ensure clean and tidy meeting room spaces.

Requirements

Exceptional customer service skills to provide a professional experience for guests and staff.
At least 2-3 years of relevant experience, preferably in a corporate setting.
Excellent time management, organizational, and multi-tasking skills.
Ability to work under pressure to meet critical deadlines with strict attention to detail.
Ability to manage multiple requests efficiently.
Proficiency with Microsoft 365 (Outlook, Teams, Excel, Word, and SharePoint).
Ability to learn new software programs.
Strong problem-solving, multitasking, and coordination abilities.
Demonstrated commitment to accuracy, timeliness, and exceptional attention to detail.
Proactive approach to identifying and implementing process improvements.
Energetic, adaptable, and solution-oriented.
Capacity to stand and walk for extended periods.
Capacity to lift items weighing 30 pounds.

Skills

Customer service
Teamwork
Event and meeting support
Administrative support
Time management
Organization
Multitasking
Working under pressure
Attention to detail
Managing multiple requests
Microsoft 365 (Outlook, Teams, Excel, Word, SharePoint)
Learning new software
Problem-solving
Coordination
Accuracy
Timeliness
Proactive approach
Process improvement
Adaptability
Solution-oriented
Physical stamina
Food Handling Certification (asset)
Smart Serve Certification (asset)

Location

In-office

Work Type

Full-time
Onsite

Experience Level

2-3 years relevant experience

About the Company

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
Aramark is a leading service and solutions provider in Northern Europe.
We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions.
We believe a career should develop your talents, fuel your passions, and empower your professional growth.
Our focus is helping you reach your full potential.
Learn more about working here at http://www.aramarkcareers.com

Equal Opportunity

Aramark Northern Europe is an equal opportunities employer.