About the Role
ABM is seeking a Janitorial Project Manager to oversee day-to-day operations and administrative activities, ensuring contract compliance. This role involves developing and implementing cost control measures and service standards for assigned buildings.
Responsibilities
- Oversee daily janitorial operations across multiple client sites
- Ensure all cleaning services meet company and client quality standards
- Conduct regular site inspections and quality audits
- Develop and implement efficient cleaning schedules and workflows
- Recruit, hire, train, and supervise janitorial staff and supervisors
- Manage employee schedules, attendance, and performance evaluations
- Provide coaching, discipline, and motivation to maintain high productivity
- Ensure adequate staffing levels for all contracts
- Serve as the primary point of contact for client accounts
- Address customer concerns and resolve service issues promptly
- Conduct regular client meetings to ensure satisfaction and retention
- Identify opportunities for contract growth or additional services
- Ensure compliance with OSHA standards, company policies, and local regulations
- Train staff on proper use of cleaning chemicals and equipment
- Maintain safety records and incident reports
- Promote a culture of workplace safety
- Manage operational budgets and control labor and supply costs
- Monitor inventory levels and order cleaning supplies and equipment
- Track expenses and identify cost-saving opportunities
- Track KPIs such as labor efficiency, customer satisfaction, and quality scores
- Prepare regular performance and operations reports
- Use data to improve operational efficiency and service delivery
Requirements
- 3–5+ years of experience in janitorial, facilities management, or related field
- 2+ years in a supervisory or management role
- Knowledge of cleaning methods, equipment, and chemicals
- Strong leadership and team management skills
- Excellent communication and problem-solving abilities
- Ability to manage multiple sites and priorities simultaneously
- Proficiency in scheduling systems, Microsoft Office, or similar software
- Experience managing large commercial or multi-site contracts
- Bilingual (English/Spanish)
- OSHA or safety certification
- Experience with janitorial management software
Skills
- Leadership
- Team management
- Communication
- Problem-solving
- Scheduling systems
- Microsoft Office
Experience Level
- 3-5+ years
- 2+ years supervisory/management
Salary/Compensations
- $80-90K annually
Benefits
- Comprehensive benefits package
- Health insurance (medical, dental and vision)
- 401(k) plan with immediate vesting
- Short and long-term disability
- PTO
- Paid holidays
About the Company
- ABM is a leading provider of integrated facility solutions.
- ABM values the rich diversity of its workforce.
- ABM strives to foster a work environment of respect and engagement that harnesses our workforce’s diversity to our common goal of providing prompt and superior client service.
Equal Opportunity
- ABM is an EEO/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation)
- Committed to working with and providing reasonable accommodation to individuals with disabilities.
