Janitorial Operations Manager at ABM Industries | California, USA | Rezi

Janitorial Operations Manager at ABM Industries

Janitorial Operations Manager

ABM Industries · California, USA

1 months ago

Janitorial Operations Manager

ABM Industries · California, USA

2 months ago
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About the Role

ABM is seeking a Janitorial Project Manager to oversee day-to-day operations and administrative activities, ensuring contract compliance. This role involves developing and implementing cost control measures and service standards for assigned buildings.

Responsibilities

  • Oversee daily janitorial operations across multiple client sites
  • Ensure all cleaning services meet company and client quality standards
  • Conduct regular site inspections and quality audits
  • Develop and implement efficient cleaning schedules and workflows
  • Recruit, hire, train, and supervise janitorial staff and supervisors
  • Manage employee schedules, attendance, and performance evaluations
  • Provide coaching, discipline, and motivation to maintain high productivity
  • Ensure adequate staffing levels for all contracts
  • Serve as the primary point of contact for client accounts
  • Address customer concerns and resolve service issues promptly
  • Conduct regular client meetings to ensure satisfaction and retention
  • Identify opportunities for contract growth or additional services
  • Ensure compliance with OSHA standards, company policies, and local regulations
  • Train staff on proper use of cleaning chemicals and equipment
  • Maintain safety records and incident reports
  • Promote a culture of workplace safety
  • Manage operational budgets and control labor and supply costs
  • Monitor inventory levels and order cleaning supplies and equipment
  • Track expenses and identify cost-saving opportunities
  • Track KPIs such as labor efficiency, customer satisfaction, and quality scores
  • Prepare regular performance and operations reports
  • Use data to improve operational efficiency and service delivery

Requirements

  • 3–5+ years of experience in janitorial, facilities management, or related field
  • 2+ years in a supervisory or management role
  • Knowledge of cleaning methods, equipment, and chemicals
  • Strong leadership and team management skills
  • Excellent communication and problem-solving abilities
  • Ability to manage multiple sites and priorities simultaneously
  • Proficiency in scheduling systems, Microsoft Office, or similar software
  • Experience managing large commercial or multi-site contracts
  • Bilingual (English/Spanish)
  • OSHA or safety certification
  • Experience with janitorial management software

Skills

  • Leadership
  • Team management
  • Communication
  • Problem-solving
  • Scheduling systems
  • Microsoft Office

Experience Level

  • 3-5+ years
  • 2+ years supervisory/management

Salary/Compensations

  • $80-90K annually

Benefits

  • Comprehensive benefits package
  • Health insurance (medical, dental and vision)
  • 401(k) plan with immediate vesting
  • Short and long-term disability
  • PTO
  • Paid holidays

About the Company

  • ABM is a leading provider of integrated facility solutions.
  • ABM values the rich diversity of its workforce.
  • ABM strives to foster a work environment of respect and engagement that harnesses our workforce’s diversity to our common goal of providing prompt and superior client service.

Equal Opportunity

  • ABM is an EEO/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation)
  • Committed to working with and providing reasonable accommodation to individuals with disabilities.