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About the Role

Brex is seeking a strategic, editorially minded Social Media and Community Lead to define and own the company's social presence across platforms. This role focuses on content development, channel strategy, and community interaction to build a lasting brand and drive engagement, ultimately shaping how people perceive Brex and the finance industry.

Responsibilities

• Develop and own Brex’s social media and content strategy across X (Twitter), LinkedIn, and emerging platforms (Reddit, YouTube and TikTok) — driving reach, engagement, and influence
• Create and maintain a scalable, evergreen content engine that blends product education, thought leadership, customer stories, and culture
• Build and manage a robust content calendar that connects campaign work with platform-native, high-frequency publishing
• Engage with our growing community in real time, especially founders, customers, and influencers — building affinity through authentic interaction
• Write, edit, and oversee high-performing social content, from sharp threads to timely replies, visual storytelling, and brand POV
• Collaborate with PMM, Comms, Brand, and Design to translate complex ideas (data, product, engineering, etc) into compelling narratives
• Partner with Data, PR and Content Design teams to activate in trending tech/AI new topics on social using brex-data powered insights
• Track performance, analyze insights, and optimize content and engagement strategy based on what resonates
• Proactively identify opportunities for storytelling across the business — from customer wins to product breakthroughs to cultural moments to trending tech/AI news
• Lead and develop a Social Media Associate, fostering growth and craft development
• Partner with CX, ops, and comms to navigate sensitive topics and escalate issues appropriately while maintaining brand integrity

Requirements

• 5+ years of experience in social, content, or editorial roles — ideally in fintech, SaaS, or high-growth tech
• Strong editorial instincts and content taste, with a portfolio of social or thought leadership work
• Understand how to blend short-term tactics with long-term brand building
• Fluent in the language and nuance of tech and fintech social (X, LinkedIn) — you know who’s who and what’s working
• Know how to write sharp, tailored content across formats — from polished posts to reactive replies
• Natural community builder — engaging, responding, and creating space for conversation
• Experience translating company goals into content strategy that supports business outcomes
• Data-informed but taste-driven — you love dashboards, but lead with instinct
• Can operate at all levels — from building content systems to engaging 1:1 with execs or replying in the moment
• Thrive in a high-output, high-trust team where strategy and execution go hand in hand
• Built a brand’s social presence from early stage to scale
• Experience and/or understanding of founder/fintech/AI social conversations and thought leaders (primarily on X)
• Experience creating content around news or trending topics in the founder/tech/AI space
• Developed or ghostwritten content for a founder or exec
• Worked on community-led campaigns or social-first product launches

Skills

• Social Media Strategy
• Content Development
• Channel Strategy
• Community Interaction
• Editorial Content Creation
• Brand Building
• Content Calendar Management
• Real-time Engagement
• Social Content Writing and Editing
• Narrative Development
• Performance Tracking and Analysis
• Storytelling
• Team Leadership
• Cross-functional Collaboration
• Fintech Social Media
• SaaS Social Media
• High-growth Tech Social Media
• Tech and Fintech Social Nuance
• Community Building
• Content Strategy
• Business Outcomes Alignment
• Data Analysis
• Instinct-driven Content
• Executive Engagement
• Crisis Communication

Location

• Remote

Work Type

• Full-time

Experience Level

• 5+ years

Salary/Compensations

• $173,568-$216,960

About the Company

• Brex is an intelligent finance platform that enables companies to spend smarter and move faster in over 200 markets.
• The platform combines global corporate cards and banking with spend management, bill pay, and travel software.
• Brex's AI-native automation and service eliminate manual expense and accounting tasks.
• Tens of thousands of companies, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek, use Brex.
• Working at Brex offers the opportunity to push limits, challenge the status quo, and collaborate with bright minds.
• Brex is committed to building a diverse team and inclusive culture, empowering employees with tools and resources for career growth.