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About the Role

Infoblox is seeking a Senior Professional Services Consultant to join their Americas West Professional Services team. This role focuses on accelerating customer adoption of Infoblox products by implementing solutions to achieve customer outcomes and providing technical leadership. The position offers an opportunity to thrive in an innovative organization with an emphasis on career growth, excellence, and collaboration.

Responsibilities

Understand customer business requirements and pain points, translating them into actionable implementation projects.
Collaborate with customers and Infoblox Professional Services team members to address technical and business challenges using Infoblox products (NIOS, UniversalDDI, Infoblox Threat Defense).
Create project technical documentation.
Perform Infoblox upgrades and refreshes for customer environments.
Ensure successful project completion on time and within budget, achieving project goals with a customer satisfaction score of 95% or above.
Leverage AI productivity tools to accelerate project documentation, implementation planning, and knowledge base contributions.
Mentor customers on Infoblox technology during project delivery.
Mentor Infoblox Skilled to Secure partners on Infoblox implementation best practices.
Contribute to the Professional Services knowledge base.
Establish strong relationships, trust, and collaboration with regional Professional Services, Support, and Sales teams.

Requirements

At least 8 years of professional services delivery and consulting experience.
Familiarity with AI productivity tools and the ability to apply them to professional services workflows.
Excellent communication and influencing skills.
Ability to present at internal and external meetings.
A customer-centric mindset and willingness to take initiative.
Ability for up to 10% travel.
A minimum of a bachelor’s degree (BA or BS), or equivalent experience.

Skills

Infoblox, BlueCat, or Palo Alto Networks experience is a plus.
Experience working in SaaS networking and/or software security is a plus.
Experience with DNS, DHCP, and IP address management is a plus.
Experience with DevOps tools such as Terraform, Ansible, Jenkins, etc. is a plus.
Experience with cloud platforms (AWS, GCP, and Azure) is a plus.
Good technical knowledge of security concepts and implementations/products is an added advantage.

Location

West

Work Type

Remote

Experience Level

Senior

Education Level

Bachelor's degree (BA or BS), or equivalent experience

Salary/Compensations

$125K - $159K, plus bonus or commissions

Benefits

Comprehensive health coverage, generous PTO, and flexible work options.
Learning opportunities, career-mobility programs, and leadership workshops.
Sixteen paid volunteer hours each year.
Global employee resource groups.
A “No Jerks” policy that keeps collaboration healthy.
Modern offices with EV charging, healthy snacks, hackathons, game nights, and culture celebrations.
Charitable Giving Program supported by Company Match.
Pay transparency and reward performance.

About the Company

Infoblox is a cloud-first networking and security solutions provider protecting 70% of the Fortune 500.
The company has been recognized as a Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running.
Infoblox was recognized as CybersecAsia’s Best in Critical Infrastructure 2024.

Equal Opportunity

Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.