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About the Role

SailPoint is seeking an experienced Cloud Engineer to provide support to critical internal infrastructure and applications. This professional-level position requires strong execution and analytical abilities, with interaction expected across various IT groups including Datacenter operations, Network, SaaS products, and Security. The role may involve occasional international travel. Join a high-energy environment at a company consistently rated among the best places to work in Austin.

Responsibilities

Design and implement cloud solutions in a multi-cloud environment (Azure, AWS, GCP).
Collaborate with business units to ensure solutions meet or exceed business requirements.
Recommend and leverage IT standards to minimize complexity, adhere to compliance, and maximize security.
Plan, design, deploy, operate, and support cloud-based infrastructure and solutions.
Automate resource provisioning, operational activities, tasks, and changes using scripting languages and tools (Terraform, PowerShell, Bash, Python, Ansible, etc.).
Perform ongoing maintenance, security, and availability management for applications.
Provide assistance to cloud servers (Win/Linux), including security configurations, patching, and troubleshooting.
Continuously improve operations through monitoring and performance metrics.
Create documentation for environment changes and new technologies.
Communicate highly technical information to both technical and non-technical personnel.
Work with solution architects to implement new technologies or system/infrastructure changes.
Ensure architectural consistency and provide technical direction through roadmap process, knowledge management, disaster recovery plan development, and testing.
Build sophisticated solutions using hybrid cloud computing, networking, and storage technologies.
Participate in incident and problem management.
Participate in operational support escalations and project executions.
Maintain OLA and SLA agreements with other Business Units.
Support ISO and SOC compliance.
Implement change requests and meet project deliverables within defined guidelines.

Requirements

5-8 years of experience as a Cloud Engineer in an enterprise environment.
Strong technical knowledge of IaaS, PaaS, and SaaS.
Practical experience in operating and managing Cloud platforms.
At least 2 CSP professional certifications (Solutions Architect, Infrastructure Administrator, or similar).
Two or more years of scripting/automation experience using Terraform, Jenkins, Perl, Python, PowerShell, etc.
Three or more years of experience working as a Systems Administrator.
Good understanding of networking, firewalls, load balancers, and databases.
Good technical knowledge in Linux OS, Windows Servers OS, Active Directory and Entra ID, Certificates, and DNS.
Passion and accountability for responsibilities.
Strong analytic, troubleshooting, and problem-solving skills.
Strong decision-making, prioritization, and negotiation skills.
Strong communication skills (verbal, written, presentation, and negotiation).
Strong ability to self-learn new technologies.
Self-motivated with the ability to work independently.
Ability to work under pressure and meet project deadlines.
Occasional international travel may be required.

Skills

Cloud Infrastructure
Networking
Communication
Analytical Skills
Azure
AWS
GCP
Terraform
PowerShell
Bash
Python
Ansible
IaaS
PaaS
SaaS
Linux OS
Windows Servers OS
Active Directory
Entra ID
Certificates
DNS
Troubleshooting
Problem-solving
Decision-making
Prioritization
Negotiation
Self-learning
Hybrid Cloud Computing
Storage Technologies

Location

Austin, TX

Work Type

Full-time
Onsite

Experience Level

Professional
5-8 years

Education Level

B.S. or M.S. degree in Computer Science, Computer Engineering, other technical disciplines, or equivalent work experience.

Salary/Compensations

$129,200 - $217,710.00 USD (US-based employees)

Benefits

Health and wellness coverage (Medical, dental, vision insurance)
Disability coverage (Short-term and long-term disability)
Life insurance and Accidental Death & Dismemberment (AD&D)
Supplemental life insurance options
Flexible spending accounts (health care, dependent care, limited purpose)
401(k) Savings and Investment Plan with company matching
Flexible vacation policy
8 paid holidays annually
Sick leave
Paid parental leave
Employee Assistance Program (EAP) and Care Counselors
Voluntary benefits (Legal Assistance, Critical Illness, Accident, Hospital Indemnity, Pet Insurance)
Health Savings Account (HSA) with employer contribution
Potential eligibility for SailPoint Corporate Bonus Plan or role-specific commission
Potential eligibility for equity participation

About the Company

SailPoint is the industry leader in Identity Security for the modern enterprise. Enterprise security starts and ends with identities and their access. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time. Our intelligent, autonomous, and integrated solutions put identity security at the core of digital business operations, enabling even the most complex organizations to build a security foundation capable of defending against today’s most pressing threats.
SailPoint has been consistently rated among the best places to work in Austin for the past 10 years.

Equal Opportunity

SailPoint is an equal opportunity employer and welcomes all qualified candidates to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.
The employment policy of SailPoint is to provide equal opportunity to all persons, and it is SailPoint’s policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities.
It is SailPoint’s policy to recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, military and/or veteran status, disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements.
SailPoint does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986.
Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in activities related to equal opportunity rights.
SailPoint will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.
SailPoint’s affirmative action program contains an audit and reporting system which enables us to measure the effectiveness of our program, indicate any need for remedial action, determine the degree to which our objectives have been attained, determine whether protected veterans and individuals with disabilities had had the opportunity to participate in company-sponsored activities, measure our compliance with the program’s specific obligations, and document actions taken to comply with these obligations.