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About the Role
Contribute to health and benefits projects involving the design, financing, and management of health and benefit programs. Support project managers, interface with vendors and clients, create deliverables, and ensure quality.
Responsibilities
- Materially contribute to core health and benefits projects involving the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients.
- Partner with client service team leader to deliver superior project management.
- Provide superior client service in response to day-to-day service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.).
- Prepare for client meetings (prepare agendas and materials, coordinate resources, etc.).
- Support vendor procurement, implementation, and optimization activities.
- Provide benefit enrolment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary.
- Contribute to completion of reports and administrative actions for clients including Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions and certificates.
- Support client service team leader in benefit plan analysis, design, cost savings and funding strategies.
- Conduct review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards.
- Facilitate benchmarking studies and other research; provide value added analyses and summaries.
- Analyze and compare vendor products, services, and contracts.
- Build relationships internally and collaborate effectively on cross-functional teams.