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About the Role

Service Managers are high energy professionals who lead by example, are team players, and support their employees. They manage the day-to-day operations of a center, including generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring adherence to company policies.

Responsibilities

• Meet and greet customers
• Manage technician workflow
• Recommend services to customers
• Order parts and inventory
• Keep customers updated on vehicle repair status
• Manage and track lead counts and customer satisfaction ratings
• Generate and close sales
• Deliver high-level customer service and quality control over all aspects of the center's business, operations, and work product

Requirements

• Minimum of 5 years of automotive service sales experience or equivalent sales experience with a track record of success
• Excellent one-time closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Honest, goal-oriented, and energetic team player
• Must have a valid driver's license

Skills

• Automotive service sales
• Sales
• Transmission sales
• Closing skills
• Customer service
• Relationship building
• Communication
• Interpersonal skills
• Multi-tasking

Work Type

• Full time

Experience Level

• Minimum of 5 years

Benefits

• Competitive compensation package
• Ongoing training and field support
• Daytime work hours
• Paid time off
• Growth opportunity