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About the Role

Fairmont Austin, a luxury property with 1,048 guestrooms and over 140,000 square feet of meeting space, is seeking a dedicated individual to join its innovative and passionate hotel team. This role is an opportunity to contribute to a leading hospitality brand known for its commitment to personal growth and purpose-driven work.

Responsibilities

• Consistently offer professional, engaging, and friendly service.
• Ensure engineers complete guest-related service requests within 30 minutes and assist as needed.
• Complete non-guest-related work order requests professionally and timely.
• Perform daily walks of Mechanical, Electrical rooms, and the property.
• Assist with all duties in the Engineering Department, including mechanical repairs, electrical work, and painting.
• Support the Engineering Manager/Assistant Director of Engineering in daily tasks.
• Maintain a detailed log of activities.
• Demonstrate ongoing dedication to exceptional guest service.
• Ensure all work is performed safely, adhering to the Health & Safety Program guidelines.
• Deliver high-quality services according to Fairmont standards.
• Provide daily supervision, coordination, and support for technicians on duty.
• Report on engineering activities, including incidents, safety issues, and internal requests.
• Maintain high staff morale and team spirit within the department.
• Implement and train on all service standards.
• Collaborate with other departments to maintain a high level of guest service.
• Manage and control inventory and spare parts.
• Ensure a clean, safe, and healthy work environment in technical plants, engineering offices, and workshops.
• Attend and participate in departmental meetings.
• Conduct pre-service briefings.
• Perform other reasonable duties as assigned by the Engineering Manager/Assistant Director, Engineering.

Requirements

• Previous experience is an asset.
• Must be able to perform each essential duty satisfactorily.
• Must be able to keep a detailed log.
• Must be a highly organized person with strong planning skills.
• Must be adaptable and handle last-minute changes positively.
• Constant standing and walking throughout shift.
• Must be able to stand, walk, climb, bend, and stoop.
• Must be able to lift and carry up to 50 pounds.
• Frequent kneeling, pushing, pulling, sitting.
• Occasional ascending or descending ladders, stairs, and ramps.

Skills

• Mechanical repairs
• Electrical work
• Painting
• Interpersonal skills
• Problem-solving abilities
• Strong knowledge of Mechanical, Electrical, Plumbing, and low voltage.
• Knowledge of how to respond to emergency situations (floods, fire, mechanical failures, etc.).
• Knowledge of fire alarm panels and systems.

Location

• Austin

Work Type

• Permanent
• Full-Time
• Swing Shift

Experience Level

• Minimum 10 years’ experience as a commercial building engineer
• Minimum 5 years’ experience in hotel engineering operations or building maintenance in a supervisor role.

About the Company

• Fairmont Austin is Austin's largest luxury property, offering 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.
• Accor is a worldwide leader in hospitality, welcoming individuals as they are and offering jobs and brands that match their personality.
• Accor supports employees to grow and learn every day, ensuring work brings purpose to life and allows exploration of limitless possibilities.
• Accor believes that every chapter of an employee's story is theirs to write, and together they can imagine tomorrow's hospitality.
• Accor's motto is: Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Equal Opportunity

• Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.